Reviews for McDonald's in Lexington, KY
Ordered food, she told me to pull to second window, then no one ever brought my 1 item (A DRINK!) 10 cars pulled around me after... have gotten full orders, I waited 15 minutes before trying to go inside to get my drink, doors are locked. Then tried to calland no answer, of course. I?ve never received service this terrible ANYWHERE Read more
Night Shift employees are a joke, they pick and choose what they want to do literally! Went thru the drive thru just to be told... they aren?t taking orders because it?s only him and his manager, as I was leaving they was both outside on the sidewalk having apush up competition. Have this on video too. (Recording cameras in my car) This is just one incident, there?s been many wherethey will say we can order but cash only. & many other crazy incidents. Morning staff is wonderful, happy respectful, accurateand fast. Whoever own this location should seriously check into the Night Shift hours and get the house cleaned up!! Read more
The staff & especially managers on Tuesday at 6 p.m. are really awful. If I could give a review in the negative I would -5... stars. I waited almost an hour for a single simple uber order Read more
I'm sorry I know it's fast food but this was by far the worst food I've had yet. We spent 42 bucks and I'm very upset. My fish... sandwich the bun was so hard u could use it for a hammer. Fries cold I'm not happy. Wrong shakes wrong pies extremely long wait. Read more
Didn?t have the pumpkin Latte, and now they don?t know how to be polite. We ordered two vanilla shakes with Caramel and received... two chocolate shakes with caramel. First person said keep the first ones and the manager said can I see those, well I?m stillwaiting to get them back cause she asked to see them not keep them. I hate chocolate but my girl likes it, so why they got toscrew up then take something that was given to us. Read more
I'm kind of shocking myself by doing this, but on july 7 2022 at around 10:55am I had such great service there that I had to... make a positive review. Usually I dread going to this mcdonalds because of the service and the wait but I decided to go becauseI was close by. I'm so glad I went. I was greeted by a very nice lady over the speaker. She was patient, friendly and everythingthat someone in customer service should be. Placed my order with out being rushed. Pulled up to the first window to pay and wasgreeted with a nice beautiful smile, paid went to the second window and it was the same two beautiful smiling workers gave me myfood and was really polite. that just doesnt happen now days. I'm just hoping that they stick with this mcdonalds because whenyou have good employees you need to keep them. Just by the service alone I'd go back. Plus the food was nice and hot. McDonaldsin pimlico please give these 3 young ladies a raise or put them in a leadership position good employees are hard to find and youhave 3. Read more
As a door dash driver, Larry - who works 3rd shift, is a life saver. Instead if dismissing me and making me wait in the drive... thru for 25-30 minutes (which cause me to lose money), he gets my order together quickly and hands it to me at the door. Icannot express how much I appreciate this. McDonald's - you should give this man a raise. He works hard and efficient and trulytakes care of customers. This is a rarity these days. Read more
Tamika works at the drive-through. She is the best she?s very good at her job she should be a manager. She knows how to talk to... people and take care of the customer. I look forward to her being there the other ones I try to avoid she deserves a promotion,more money or something. Read more