Reviews for McDonald's in Lexington, KY
The kitchen was very busy, but that was because of drive-thru window traffic. The service inside was prompt and friendly. The... dining area was quiet and there were plenty of open tables. Read more
Got 2 quarter pounders they where drenched in grease and it tastes like they don't clean the grill.
Last several visits have not gone well. This used to be an exemplary location. Today's visit was the worst yet. I ordered via... the drive thru, the order taker made me wait, then she was rude and kept getting my order wrong insisting I was ordering 3 ofeverything because I was saying "may I please have" in front of each food item I was requesting. When I corrected the ordertaker's mistake she got curt with me. I drove up to the window, paid for my food, drove home just to find that food items weremissing. No picante sauce for the breakfast burrito, the big breakfast was missing eggs, nor were there was no cutlery orcondiments for it. I would give it 1 star but I think that is reserved for major altercations, or finding a finger in the food,and stuff like that. I have given up on this location. My advice, dont go to this here! EDIT: My wife wanted a bacon McGridle,it was close. I caved and went to get her one. Why do I not follow my own advice? Ordered Bacon Egg and Cheese McGridle throughthe DT. Was served a Sausage, Egg, and Cheese McGridle! Editing my rating down to 1 star because they still cant get simplethings correct. Read more
This is my least favorite McDonald's location (Winchester Rd) but this visit was my best by far! The young lady working the... drive thru was very polite and warm. She made me feel like she was happy to serve me... customer service is important and sheunderstood the assignment!!! Read more
Good food and good service. It's unfortunate though that the dollar menu is basically nonexistent now days. I wish some of these... mega corporations would at least reinstate that portion of their businesses menu which used to be an immensely popular and cheapway to grab a quick bite to eat Read more
Sometimes yall do really well... other times.... It's usually some woman who doesn't want to do her job. What's with this half... cup of latte? I heard a woman running the line say "Oh well, the ice was supposed to fill it up." LAZY! Read more
This McDonald's location at Winchester Rd. absolutely disgusted me tonight. I ordered a quarter pounder with cheese and was... served raw hamburger meat! I was not given a reciept. This is a $6 sandwich. They absolutely refused to refund me even aftershowing them the sandwich and recording that they understood and agree they served me raw meat. The manager even took thesandwich and began digging through it while agreeing it was raw. I am visiting the hospital in case of food poisoning. I amabsolutely sickened at the food and the customer service here. I will never come back to this location and I surely hope thehealth department looks into this as it is a serious health violation. I've worked at a restaurant for 11 years and this isabsolutely unacceptable. " ... update.. McDonald's sent me a letter stating simply that they were "sorry". No refund , nothing.Still completely unacceptable. Read more
Has got to be the slowest McDonald's in the whole region. Food is fine, obviously, however rarely worth the wait.