Reviews for Jimmy John's in Lexington, KY
Excellent. I wanted a turkey wrap but got it on lettuce and it was delicious and light. The husband got an Italian and it was... also delicious and the roll so soft. Driving through Kentucky and was not disappointed Read more
manager was really rude when i asked if i could bring my order back and get a refund for it when it wasn?t what i wanted, he... said he would only refund the drink because it was watered down and suggested that maybe next time i order a drink with no ice..when the drink i ordered actually had no ice. he went back and forth with me on the phone for 5 mins straight. when i said i cancome back up with the food again then he could give me a credit for the food, when that?s what he could?ve said at first but hewanted to argue. he wouldn?t tell me his name and it?s because he knew how bad his costumer service was. so i?ve made a call tocooperate they will be investigation into who this manager is and will not be back at this location! Read more
It was okay. Not sure what all the hype is about but I'm picky. I didnt realize all the subs automatically come with lettuce,... tomato, etc. so I had to take mine back up, thinking it was incorrect. They went ahead and fixed it for me is the reason I gaveit three stars. My kids thought it was okay as well but said they like subway more (blech!). Read more
Very friendly employees who welcomed me as I walked in. Everyone seemed to be having a great time. Clean restaurant and... delicious food. Read more
Walked in to order and I was the only one in line. I stood there at the counter for a few minutes and was completely ignored.... Apparently, the drive thru customers are more important. Read more
Not freakishly fast here. 20 minutes and counting in the drive thru, was only 2 cars ahead of us. Love Jimmy John's but slow... service here. Read more
I ordered a Turkey Tom unwich received a big mound of lettuce where's the turkey tomato I added pickle didn't even have mayo. I... literally had to pull lettuce off to find the slice of turkey. Biggest unedible waste other Jimmy Johns are better attached ishalf the lettuce mound because I had nothing to eat on the unwich. And I never signed up for eating a half a head of lettuce.THE WORST. Read more
Excellent sandwiches! Fast and friendly service, especially Neici! She is super friendly, highly professional, and an overall... pleasure to interact with. Keep up the great work and I?ll continue to be a regularly satisfied customer. Read more