Reviews for Dunkin' in Lexington, KY
Extremely friendly staff, delicious donuts and the aroma in the store was so divine. The dining area was super clean too. Just... lots of positives. Read more
Went through drive through...ordered mocha latte, little on sweet side, NO FOAM. When I got my drink, I could feel that the cup... was extremely light. I removed the lid and put my finger in and measured about 2 inches of foam. I put the lid back and gave mydrink back and asked to have my coffee fixed. The manager came to "fix" it...placed the cup under a nozzle and pretended topush a dispenser button, replaced the lid and handed it back to me. I left...did NOT touch the cup for approximately 10 minutesto let the foam dissolve...took a picture(attached). I will NEVER revisit this store! Read more
This was my fourth time ordering the cold brew w/ foam at this location. Only once have they gotten it correct. They almost... always add cream & sweetener even if you tell them explicitly not to. Today took the cake I asked them to re make it (bc it wasso obviously wrong) and they just made it wrong a second time. Read more
we drove about 17 minutes to try this Dunkin. we usually go to Starbucks but DD just put out their fall drinks. I ordered a... pumpkin spice latte with the toppings, and received what looked like two ice coffees, no whip, no cinnamon. Okay that's fine. Itaste my coffee and it tastes like plastic? I got a wake up wrap with turkey sausage and it was barley cooked. I don't usuallywrite reviews but when I'm paying almost 7$ and everything tastes horrible, I just wasted 40 minutes, and my gas. I think I'mdone going to Dunkin, every location is inconsistent and a waste of money. Read more
Terrible quality and service. Placed a mobile order and picked it up within a couple minutes of placing. Hash browns were... drowned in grease and stuck together and almost black probably due to not cleaning whatever they were cooked on or in. Part ofthe order was missing. One of the items they were out of and replaces it with something else without even verifying if we wouldwant that (and we didn't). Bagel also looked like they just dumped an entire block of cream cheese on it. Read more
I normally love Dunkin, and I am normally a very forgiving person. Last time I ordered from here, my food was cold and I was... sent the wrong donut. I ordered this morning and I never got my coffee. The Dasher said that has happened like 5 times this weekand she got me a full refund. Please get it together. Read more
Forgot my wallet at home today and was super bummed because I wanted coffee. I only had just over $2 on my Dunkin? app and was... so excited when I saw this $2 medium coffee advertising on a giant sign outside their location!!! I waited almost 10 mins in thedrive thru line. I asked for the $2 medium coffee advertised and they said they don?t have that deal anymore, and it was goingto be $2.19? which I didn?t have. They wouldn?t honor the advertised deal :( so I left and made coffee at home. Such a bummer,and definitely not professional. Read more
not sure what the workers have against me but that?s what it feels like ? every time i go in there they pick on me and make me... jump through hoops to get my drink. very weird. wish there were more dunks in lex so i could avoid being publicly humiliated andteased. i always try to clean up in there and always friendly to the workers. don?t understand it Read more