Reviews for Chick-fil-A in Lexington, KY
For the first time ever my chicken sandwich tasted like old grease so bad I couldn?t eat it so I took it to the counter to get... the money back for just the sandwich (didn?t mind paying for my drink and fries) it?s a $5 sandwich that was inedible. Themanager on duty literally looked and said what am I supposed to do?! Are you kidding me you can give my money back! Which theydidn?t I stood there for 5 mins while being ignored. I am flabbergasted at the way I was treated today and in a Chick-fil-A ofall places and I never complain ever Read more
The food was good, and I enjoyed the ability to have Chick-fil-A while being stuck at the mall school shopping with my children.
simply delicious!!! all of very good quality, the "house" sauce is the best. now it's my favorite chicken. ????
this morning I went to buy breakfast at chick file in Fayette mall this is the second time I lose my money in this restaurant, I... order my food, and I return to my work, then, I return to pick up my food and I ordered a breakfast that comes combo, so theydid not give me the coffee that came with breakfast, I asked some girls who work there and they started laughing, instead ofsolving the problem, on the way back to my work I realized that the food was not what I I asked, so I went back to the place andasked for my money back, and I don't know if the woman who came after the girls were laughing, after what happened, the womantold me that they don't sell breakfast after 10:30 and my order was at 11:30, so if they don't sell breakfast after a certaintime I don't understand why the boy who works there took my order, but in the end they kept my money because I didn't want toargue with the woman for 10 dollars I didn't want anything for free just my order correctly but the way the employees behavedis not appropriate, they shouldn't make fun of the customers like that, apart from that they blamed me because they say I made amistake when ordering my food. Read more
Here lately the employees are showing laziness at this location . On there cellphones and chatting amongst themselves before... waiting on customers. Mgr laying across counters .very unprofessional . Someone needs to correct this behavior . Next time Iwill take pictures.05/18/2022 @7pm. I was ignored went somewhere else. Read more
Not impressed . This place has always been a go to for my family. Maybe they are just tired of taking care of people during a... pandemic. I have always loved the fries, and my wife loves the chicken, but the service keeps us coming back. Without theservice they will be just like everyone else. Read more
I have always loved chick-fil-A and have never had any problems until I came to this LOCTAION IN FAYETTE MALL. Went to get... breakfast which they stop serving at 10:30am. I walked in at 10:30am on the dot!! I stood (no line) for some seconds and thensomeone came to the register. I asked if I could get breakfast she looked behind her then at the time (it had just changed to10:31am) and then told me they stopped selling breakfast at 10:30am!! One darn minute and I couldn't get breakfast!! I havenever had a place tell me that over a minute!! So I guess everything is thrown away at 10:30am on the dot!?! It would bedifferent if she said they start changing over to lunch at 10:20am and they didn't have any more breakfast foods, but thatwasn't the case!! I'm Highly disappointed and I will NOT be going back to that loctaion EVER again. I would love for someone toplease explain to me how by just a minute a couldn't get breakfast. Read more
Made a special trip to the Mall with my granddaughter after her dance class at 8 pm on 11/9/22 and the restaurant was closed.... Closing time is 9 pm. Very disappointed. Read more