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Reviews for Popeyes Louisiana Kitchen in Lewisville, TX

Rashida 1 year ago
1

Their chicken has gotten so much smaller. They boosted the prices for the chicken sandwiches but the sandwiches are also smaller... and they did not have pickles on the sandwiches like they were suppose to. I ordered 4 chicken sandwiches yesterday and they allwere just bread and a small piece of chicken. I will not be going to this location again!!!! Read more

Jacob Frenette 1 year ago
2

I love the Popeyes chicken sandwiches, and I have eaten them at plenty of locations across the country. This location serves the... worst ones! I?m pretty sure they double fry the chicken instead of making them fresh. Huge difference in taste between this oneand even the one down the road on Round Grove. Hopefully it gets fixed Read more

tiffany carr 2 years ago
1

This store really needs to work on their customer service ???? I went through the drive thru to order when I got to window the... lady didn't know what I had ordered. Then when I got my order she acted like I unconvinced her asking for honey. She told me shedidn't hear me ask in a snotty way. And said if I didn't like it I didn't have to come back..... great employee you got there.My order was ticket 1551 @ 7:09pm. Though I doubt anyone is gonna change anything Read more

Daryan Broussard 2 years ago
1

Every time we order they are giving us the wrong chicken. We always ask for dark meat and they are always giving us white.... EVER-TIME we are having to drive back to up the location to exchange. Don?t bother calling, the number is attached to anotherrestaurant or someone answers and state this ?is not Popeyes.? Employees always have an attitude every time we go back and wepolitely ask to fix the mistake they made! Read more

Amelia Lutui 2 years ago
4

10/10 Gave 4 stars so you can read my post. Few people came on here to post that it was filthy-not true. Restaurant was clean... and workers were wearing gloves. Hispanic ran; which probably is why a few people thought it was a good idea to trash thisplace. Well kept and hard working employees with amazing customer service. This location is better than the one in Quinlan Read more

Evelyn Gullett 2 years ago
2

I've been comeing here twice a week for years and they have never ONCE had a major problem or charged me for sauces! I guess... that all changes, because the new kids in drive through apparently said that he has to change 81 cents per sauces! I ordered a10 piece mixed large fries.... Outrageous.... Almost thirty dollars I'm spending and Y'all can't give me sauce? Y'all shouldhave a limit, and then have people pay for extra, ya are already so expensive like... ???? Also I asked if a 10 piece the sideof fries and butterfly shirt, they gave me popcorn, mostly crumbs and gave me a meal when I just ordered the entrees. O miss myladies in the drive through! The older Hispanic lady and the blue haired girl were my favorite. I can see why you lost theemployees and why y'all keep the phone off the hook. Owners is never here. Maybe that should change or get better employees Read more

David S 2 years ago
2

This was my first bad visit at this location. I got the popcorn shrimp ???? meal. I asked the lady at the drive through if there... was cocktail sauce in my bag? She said yes. But later when I ate there wasn?t. Also she did not give me my dr. Pepper. Afterhanding me my food and credit card she closed the window and walked away. There was a car behind me so I drove away. Didn?t feellike circling back around in line. I guess I?ll just go to a different location next time. Read more

Alicia Novak 2 years ago
1

What does not belong in these pictures? I think I?m done with Popeyes for quite while. Like possibly years. I ate the pickle... hiding it. They also did not pick up the phone when I called numerous times. I am beyond disgusted. Read more