Reviews for KFC in Lewisville, TX
Came in on my lunch break just now... I was only person in the restaurant and there was only one car in the Drive-Thru yet I... stood here for almost 13 minutes while 3 employees kept walking past me and ignored me while they were standing around talking Read more
They often undercook the chicken and I've never returned food to them. I normally just eat around the tough pieces. But, today,... I spent too much to get undercooked meat and sour-tasting soda (which also happened the other day when I bought soda from thislocation). When I returned the food today, I initially asked for a replacement at the drive-thru speaker, but the lady was rude,so I just asked for a refund. I got to the window and she actually continued with the attitude by just staring at me. She evenrolled her eyes at me later. Unbelievable. She also made the mistake of thinking that I ordered my food when they opened. In hermind, if you order food when they open, that means that they can't possibly undercook chicken, resulting in it being tough. Saysa lot about their culinary knowledge. Read more
This KFC is the worst ever. They can't seem to get an order right...they're rude and the manager has an attitude when you expect... to get what you paid for. Customer service sucks and you may or may not get the food you ordered and paid for. If the franchisecares about having a good reputation, someone should really try to get a grip of this place because this one is a poorrepresentation for sure! Read more
Mrs attitude at the first window needs to be retrained. Shes rude and sound like she's angry not the right person for customer... service. She told me she couldn't really hear me thru the window i get it that happens. I ended up with the wrong order so icame back and she got rude and loud like if i was personally blaming her. Mistakes happen i just wanted my correct order. Theguy from the second window had to come and calm her down and tell her it was ok to give me my correct order. Never had an issuehere until today. Don't think I'll be coming back because of her. For a second i was worried she might reach out the window orthrow something at me. Very unprofessional. Never again. Read more
Horrible costumer service, I order the big box combo but I get only 2 small pieces of chicken is and I pay around 10 dollars
Avoid this location! The staff are rude and you get cold chicken and hard pickles. Ordered 3 chicken sandwiches, after paying,... the crew member said to 'Pull forward, it'll take a couple of minutes'. We requested it to be hot & fresh. She responded 'Duh,it's gonna be fresh'. Then after we started moving to the 2nd window, she calls out 'Where you going, I told you to wait here'.Then 2 minutes later a guy gives us the food. The chicken was cold and fried in reused oil and pickles were hard (as if it wasstill a cucumber) and got stuck in my teeth. Only positive was the chicken was juicy and cooked right. Not worth the money -get better food and customer service elsewhere. Read more
The only fast food place where you can get burgers and Mac N cheese. The Papa Burger looked delicious on the drive through menu,... so I gave it a shot. The burger was cold and the burger bun had a weird taste. My pre-teen son got the Mac N cheese and it wasgood- so he said. Maybe not should just be a KFC, instead of a KFC and A&W. Read more
This is the worst kfc I have ever visited so far. Everybody seems to have a attitude problem here. 0 customer service. Kfc... should cancel their license Read more