Reviews for Whataburger in Leon Valley, TX
Just dined in and had a ketchup packet popped all over my jeans and slides by an employee who didn't say a thing about it. Kept... walking. It was busy so I waited but when I came back up to ask about a wipe for my jeans and explained to the employee whathappened, she just rolled her eyes and handed me a wipe. The only communication I did get was by the boy who brought out ourfood. He made sure to tell me I could only get 3 ketchup because we only ordered 3 meals. Read more
Staff is fantastic they had things under control!!!! Today it is 11:33am October 22nd the manager on today is absolute trash!!!!... Speaks disrespectfully to his staff micro managing the most ridiculously things in just the few moments I was in the lobby. Youwill lose great employees due to his poor management skills. Mark my words!!!! Good luck staff ?? Read more
Made order through app and this is the second time I?m asked to move forward after getting to the window. Mind you I was already... waiting 10 min past the time it said it?d be ready and I know I ordered before the three people in front of me but they stillasked me to pull forward. I didn?t move and asked why because my order should be ready. When they went to check I could see thembagging the order cuz they were in the wrong. Someone needs to be teaching these people what curbside means or if you orderahead. Read more
Went during lunch time, took about 5 minutes to answer the order taking speaker. Finally ordered a meal. Didn?t get a straw with... my drink and also didn?t offer any ketchup with my large fries. The spicy chicken sandwich wasn?t so bad. Read more
I was pleasantly surprised to go to this location the manager Ronald was very polite and helpful. I overheard him giving a pep... talk to his staff he is a spectacular manager. You can tell he is somebody that is really Involved with his staff and theguests. Read more
Breakfast burger, hits the spot and doesn't drain your wallet. Great service too!
Wow! I have not been to Whataburger in 4 years because of my lash experience! Today I decided to try it! I mean the service at... this location was amazing phenomenal! I couldn?t believe what I was hearing the way they spoke to me as if I was the onlycustomer! I felt the customer service here is the best yet! I am shook to how well they listen and took my order ! Sure is fastfood but I am picky so when an establishment gets my order right! I become a lifetime member! Will definitely keep coming tothis location! Food was okay as well! Read more
STAY AWAY! This whataburger location is probably one of the worst in San Antonio. Food was colder than the drinks and buns were... soggy, didnt receive the cookies ordered with the kids meal and didnt receive the drink for one of the meals. The drive thru istremendously slow and none of the employees look like they know what is going. This location is very mismanaged and poorly run.Again, stay away from this location unless you like disappointment. Read more