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Reviews for Taco Bell in Lenoir City, TN

heritech tattooer 1 year ago
1

11/23 around 930. Spent about 46 bucks for dinner for 3. Got home and was missing 2 items, no problem. Called they said to come... back and get them. Went back and spoke w the manager about the missing items and also asked if they would remake my nachos asthey were missing the extra meat I paid for and were now all soggy because of the drive home, back and home again. Very rudlyand unprofessional said no, we fulfilled our order and it's not our fault your nachos are soggy.. I accept store policy butnever rude and unprofessional service from an establishment I paid money too. Food is well Taco bell. But service.. the worst.Be aware. Read more

Christa H 2 years ago
5

The food was fresh and good! This Taco Bell actually gives you enough cheese for your nachos. Some Taco Bell's rip you off and... only fill up the cheese cup about a quarter of the way (not even half full!). But this Taco Bell actually filled the cheese cupsup to the normal level that they are supposed to be. The employees are professional and nice, the building is clean. And theMexican pizza was perfect! The best I've ever had! I highly recommend this Taco Bell! Read more

Ike Costner 2 years ago
1

The ?kiosk only? policy of order taking is pretty dumb, takes quite a while to sort thru and figure out where all the selections... are and when it?s been a long day, and you just want to order food and go home it?s frustrating. On top of that the quesadillastuck to the new paper sleeve they?re using and I lost about 1/3 of it. It also somehow ended up with lettuce in it. But Iprobably wouldn?t have ever known had the quesadilla not been peeled apart and stuck to the paper when I tried to eat it. By farthe worst Taco Bell I?ve ever been to Edit*** today I sat in the drive thru for 26 mins Read more

Axel Castellanos 2 years ago
1

Waited in the drive through for 1 hour and 45 minutes. The layout of this drive through is the worst I've ever seen because once... you're in there no way out u less the 3 cars behind you decide they want to back out. The food was no better than okay. I hopeto God they redo the drive through for people who don't want to wait their entire lives for less than alright food. I'm neverEVER coming back. Thank you. Read more

Bobbie Hewitt 2 years ago
3

The food was good but it's self serve now with no menu board up anymore and the people inside were all waiting over 30 minutes... for their food. We had nothing better to do so we waited, but I won't do that every time. I feel like the drive through forinstant orders and the lane for app orders will cause a LOT of issues in the future. Read more

Ashley Martin 2 years ago
1

Absolutely hate the new mobile only drive through. Waiting in drive through on a very busy night and now 4 cars have been added... from that lane. The menu location only allows for 3 cars to order which I believe is contributing to the wait. 40 minutes forTaco Bell?? Also, $10 for an order that was $7 a couple months ago. Read more

Cody Keiss 2 years ago
1

These photos do not do ANY justice ! This was by far the worst taco bell experience I have ever had ! Literally everything was... cold and soggy from the minute I got it . I waited 30-45 mins for $17.00 worth of food that isn?t worth the paper it?s wrappedin . I refuse to sit in the drive thru for another 45 mins for a refund I literally took the L and had to stop somewhere else toget something edible for my family ! PLEASE FOR THE LOVE OF GOD SHUT THIS LOCATION DOWN PERMANENTLY! Before you get peoplesick!!! Read more

Olivia 3 years ago
1

Our order number, being its not being asked for, is 352669 (469). We went through the drive-thru at 11:03am this morning. It... says Matthew C was our cashier, but a young lady took our order & interacted w/ us at the window. She clearly wasn't thrilled tobe there. But besides poor attitude/customer service, one of the combos we received was not the combo we ordered. We probablywould be more forgiving of this little uh-oh had they been pleasant and friendly to deal with. (As though you should need areason to try to be a good human.) The meal they did manage to serve my family for lunch included a taco with a mysteriousobject in it and some unappetizing lettuce. I think there was chicken in my quesadilla, but I misplaced my magnifying glass, soI'm not positive. The stale chips weren't a huge issue...being we didn't order them to begin with (the wrong combo issue,continued), but really...? (I have pictures of the lovely taco that we obviously trashed.) I asked for no reply back on thecompany email that I sent and suggested they spend the time they would have used to apologize for this local establishments poorreflection of their corporation to remind their managers, who should then remind their employees, that they're not just"working". They're feeding people a meal. 'Would you treat your friends and family that way in YOUR house? Is that the meal thatyou'd be proud to present someone at YOUR table? Take pride in a job well done, for once. And be kind.' Read more