Reviews for Taco Bell in Lenexa, KS
First off, the staff is super friendly. My family's food was made correctly even with all our modifications to satisfy three... picky kids. Read more
Did drive-thru. The person who took my order was easy to understand and got it exactly right. The food was just as I ordered it.
Unacceptably long drive thru lane. Every time I go there. I don?t understand why it takes so long, but I?ll take an educated... guess and say this location could use a few more employees on the clock during peak order times. Read more
Alright, I wasn?t going to say anything at first. My order was wrong & it was corrected. But, I thought it was kind of rude... with one of the cooks trying to argue with a coworker that I had ate a few bites already before realizing something was off, soI might as well had finished it. The fact is, I don?t eat beef & it?s never been wrong at this location. I got home to open thenew order & everything was just sloppy to when I didn?t think I should eat it. Check the order next time before catching anattitude. Read more
The guy at the drive thru had really dirty hands and long fingernails. He didn't acknowledge me at the window and just stood... there waiting. One of the employees opened the window looked back through the line and said something in the headset and closedthe window without acknowledging me, the customer. Then the guy with dirty hands opened the window and forgot to ask me forpayment so I told him that I had to pay. He then just said the amount in a commanding tone and handed me a bag with a bunch offood just shoved in there. The staff looked really confused. The food was not up to standard. We didn't even eat all the foodbecame we were grossed out. These fast food restaurants need to have health inspections at night time to ensure the employeesare following food safety protocols. I am extremely disgusted and dissatisfied. Read more
Three stars, and here?s why. I come to this location and solely for service. It?s usually great here, it?s this one guy with... twists in his head, and I know when I hear his voice at the speaker I?m taken care of. Well recently he?s been at the speakerand not at the window. There?s now an older person at the window. I never feel safe. I don?t mean to be rude but this guy isvery smelly, and it?s more than hardworking armpit sweat, I mean I get that, it smells like lazy body odor and terror. I ignoredit and handed out my card when I noticed a long line of spit slithering from the corner of his mouth and felt very disgusted. Inoticed the guy with the crazy hair, my lord and savior, is grabbing my drinks for me and I felt relief. It looked he told himabout his drool because the guy wiped it off and rubbed his shirt. Did. Not. Wash. Hands. The guy with crazy hair grabs my foodbefore older could and hands me my food. If he never would have done that I never would have ate that day. I hope something getsdone about this, as this is my favorite restaurant for service. Read more
Slow service. I ordered a 3 items on the app and the drive thru and in-store customers are being prioritized. It took 30 minutes... for my order competed. To top the review off, my Crunch wrap was made incorrectly. I asked for potatoes and got beef. I don'teat beef.. I understand they are understaffed, but c'mon... Read more
Very fast service. It seems like no matter what time of day, no matter how many cars are in line, they move along quite quickly.