Reviews for Dunkin' in Leesburg, VA
Lovely experience. The server was very attentive and welcoming. Would definitely return when I'm around this area
Make sure you check your items before leaving. Didn't realize my food was incorrect until I got to work. Spoke to someone not... sure who it was about getting a replacement. Go in to get a replacement sandwich a few days after (I've been slammed at work)and was told I didn't speak to anyone there. Asked if I was sure I ordered from their location and was told by the manager thathe works 18 hour days and he would know about my incorrect order (Apparently there is a book or notebook of incorrect orderreceipts behind the counter). He said there wasn't anything he could do since it was from a few days ago. I left because I wastired of trying and because he wouldn't fix the situation and kept arguing. So just beware and make sure if something is wrongto get it corrected same day. Otherwise if you wait like I did they won't help you. Read more
I really love this DD. They make delicious drinks and always ahave a nice selection of donuts. I goto a lot of DD and this is... always the best..! My drinks always come out perfectly yummy & customer service is great. Read more
I gave this store 2 stars because one of the employees got mad at me and my family.because we went 30mins before closing and he... got extra got mad at my mom, For what reason!? And then when the other employees got into the store he wasn?t mad at all.alsohis outfit looks like a child picked it out for him, and we ? accidentally made a mess? so he have to clean it up.but the icecream was really good tho, Read more
The cashier wasn't pleasing at all. The customer was mad at us because we entered the store 30min before they closed. The guy... looked old so I guess he gets mad easily. He should be nicer. Read more
My wife and I take out iced Americano, hot coffee and donuts and other breakfast more than five times a week on our way to... work. I use it frequently because of the convenience of online orders due to the tight commute time, but I am disappointed thatthe quality is gradually decreasing. Donuts have been degraded since two years ago and the quality of iced Americano and othercold brews is poor. I ordered the iced americano but they gave me lukewarm coffee. I hope for your improvement. But I will useyour store next time Read more
Quick and efficient. All staff and customers wearing masks in light of Covid, and distancing as best as possible. The store... seemed very clean and the people helping me seemed pleasant. My daughter was very excited to get her tasty donuts. I had theveggie wrap and it was delicious! Read more
Service is grossly incompetent. Acts as if a one touch oven is too hard to use and took 20 mins for breakfast sandwich while... they continued to make other orders after mine. Read more