Reviews for Sonic Drive-In in Lee's Summit, MO
While this place seems to always be busy, they have stopped people from ordering at the kiosks in the parking lot and they've... been blocked off by traffic cones for weeks. They all seem functional, but this location won't allow for them to be used. Iasked why this morning and the answer was "short staffed." They had at least 4 workers back there and I've noted more than thata few times over the past few weeks so it's because of short staffing? I tend to doubt that. When ordering from their drive-thruthey seem to loathe giving you any amount of time to make choices and will literally cut you off mid-sentence. This location'scustomer service has gone down hill. I won't be visiting this place for quite some time. If other locations with 4-5 employeescan have their ordering kiosks running fine, so can you. Read more
The older man with white hair who works the window during morning weekdays is rude and disrespectful. He definitely should be... kept behind the scenes and not dealing with customers. I will not return because of him. I have dealt with several times andit's the same every single times. He has absolutely no customer service skills at all Read more
Super friendly taking my order. Amd then the food was actually correct, warm and tasted great. Not what o have become used to... when visiting the sonics by my house. Super pleased and so happy. Thank you. Read more
Went there on Sunday the 21st and ordered from the patio. Pre-tipped on the screen. The girl that brought my order out couldn?t... have been more rude or less friendly. Literally just plopped the order on my table and walked away with an attitude. Thisspecific sonic is garbage! Read more
Aden needs to be left in the kitchen he has no people skills he actually snatched food from my wife's hand because she ordered... tots with side of BBQ sauce and they gave her tots with BBQ on them then he stormed off inside if you don't have people skillsdon't work with the public ! Also chicken cooked way to long not to mention how pathetic it looks will never return to thislocation! Read more
Use to go to this sonic all the time but lately it?s just not worth it. Can never order ahead anymore on the mobile app and when... I try to see if I can use the deals or rewards in person since there?s no ordering ahead, they tell me I can?t or literally justdisregard my questions like my last experience. The drive thru clerk was pretty rude about it. It?s less effort and pain todrive to a further sonic than go to this one. Read more
I usually like Sonic?s ?super sonic? burrito, but I have no clue what this is. I?ve noticed this location having more issues... than others with food quality but this is too much! I won?t be wasting my money at this location and would warn others to becautious getting their food from here. Read more
Expensive drinks - they add 40 cents for cherry syrup. Drive thru should hav people pull up to wait on big food orders. Very... slow Read more