Reviews for Jack in the Box in Lee's Summit, MO
The food was okay. Our order wasn't correct but it still tasted good. We just did drive through so I can't comment about the... atmosphere. Service was okay. Read more
Why is it ok to make delivery drivers for GrubHub and door dash ok? We are still delivering your food to your customers. Why do... we have to wait up to 30 minutes in the he lobby? We are paid by the delivery not the hour Read more
We just went over the weekend. It wasn?t busy but it took us about 10 minutes of standing there at the register before someone... acknowledged us. The dining room floors and tables were very dirty. Trash all over the floor and tables. There were 3 employeesvisible. One woman standing in the kitchen area leaning up against the counter on her phone, another woman standing to the sideof the registers also on her phone and neither of them paying any attention to people waiting to order. The one man we saw wasrunning around doing all of the work. He was very nice but definitely looked overwhelmed doing everything on his own. Food waswhat you would expect. Read more
Food was OK when we got it. The service was terrible. Waited in drive thru for Over 30 min. I understand they were short... staffed but we should have been told that before we pulled into drive thru. Once your in line your stuck. Read more
The food wasn't that good. The service was bad and the guy who waited on me seemed new. Which is fine but no one came to help... teach him so the transaction took way longer than needed. In all honesty just hit the closest McDonald's. Read more
I went through the drive thru this past Friday (06/17/22). In addition to the fact that our food was hot and fresh, the... gentleman taking my order and the young man who gave me our food were friendly and helpful and professional. They are the verydefinition of what good customer service looks like. Thank you for a pleasant experience after a hectic Friday! We will be back. Read more
Need to follow FIFO as they gave me rotten creamer that was curdling in the containers. When i called they said "ok" and hung... up. Meanwhile my coffee gets dumped out and it makes me wish i had more time to go somewhere else for coffe. Sad situation thatcustomer service is lacking. Gentlemen in the drive thru with glasses was awesome, however the lady answering the phonedefinitely gave the impression she hates her job. Wish i had read all the one star reviews. I wouldn't have ever stopped here.I suggest you do the same. The owner needs to clean house. Or shut it down. Read more
Absolutely horrible service. I was told "we'll get to you when we can" and after 10 minutes I decide to leave, but there was a... car in front of me waiting (for who knows how long) and now I'm stuck. I've been stuck in line for 30 minutes with no end insight. At least I get a good show as I watch the clueless staff run around with their hands in the air looking like deer in theheadlights. There is literally one customer in line and they can't manage to serve ONE person. Read more