Reviews for Applebee's Grill + Bar in Lee's Summit, MO
The waiters we're very nice and attented to me on time for a pickup order I made. However when I received the food, it was very... cold like it's been sitting in the fridge and they just put it together last minute. The rice in both my chicken and shrimp bowlwas hard. I returned the shrimp bowl since I already ate chicken bowl and they were able to replace it with a hot one, howeverthe rice was watery. Go at your own risk. Read more
While the business wasn't busy, the incompetent wait staff managed to completely fumble a mere three tables of customers. Our... waitress arrived barely three times after extensive periods of her disappearing to the back. Dishes were incomplete, drinks werenot refilled, and a very old couple who could barely walk had to help themselves to a seat after waiting for 10 minutes forsomeone to notice them. All in all, it's amazing that this Applebee's still generates enough income to stay open. Read more
I took some of my family to this Applebee's location on Saturday evening, September 3rd. First of all the dinner was great. I... had chicken strips with honey mustard and fries. I can't remember what my daughter, sister, and mother ordered. Madison wastraining Chloe, a new waitress. In the beginning, Madison was very nice but as we continued dining she became cold. My sisterdidn't help matters by complaining about how cold it was in the restaurant and then mentioned that she probably can't haveanything substitutions on her dinner choice. By the end of our dinner, Madison handed us our check out receipts without askingif we wanted to order dessert. We felt like she was rushing us out of the restaurant. I gave a 25% tip and I mentioned the bigtip and she never said thank you. I don't know if my sister's opinion about the air conditioning ???? and substitutions changedher attitude or was it the fact that she had to be in a position to train a new employee. The restaurant wasn't very busy,probably 20% capacity. I called the restaurant Tuesday, the day after Labor day, to address this with a manager by the name ofEric. If I go back and Madison waits on us, I will request another waitress. She needs training on how to deal with the public.???? In the meantime, I will have a talk with my sister because waitresses can't control the air conditioning and her etiquettewas inexcusable. Oh and I failed to mention that our drinks were served in plastic cups with a lid and straw. This is not myidea of a pleasant ???? dining experience. Would have preferred glass or goblet for my alcoholic beverages. Read more
Went here with a friend around 5:10. Shift change, I get it. The hostess was okay, friendly enough, and sat us telling us she... would have to get us silver ware. Okay. About 10 minutes go by, there are 3 employees by the bar and I've made eye contact withevery one of them. Another table comes in & gets seated 5 tables away from, they wait about 5 minutes and get greeted by one ofthe servers that was by the bar. Finally the hostess walks by, I ask her if there's a server in the section, she apologizes andtells us she just told a server we were here. After about 3 more minutes, another guy from the bar starts walking almostcomically slow to us, & we finally decided to leave (thinking if this was the pace we wouldn't eat before close). We've bothbeen in the industry for 10+ years, so we get it stuff happens, but that was absolutely ridiculous. Save yourself time and go toChili's. Read more
We?ve been there twice in a month and left both times after entering the building without a host greeting and were totally... ignored by the bartender both visits and the server as well on the second visit. Any restaurant needs more than one or twoemployees to remain in business. We will not recommend nor return to the franchise again. Only gave one star because there?s nozero. Been our favorite place for years but not anymore.???? Read more
The young man that waited on us was very professional and timely. Food was fantastic. Only issiue i noticed was the mens... bathroom was nasty. Other than that the main dinning room was clean and orderly. Read more
My Dad took me to celebrate my birthday at Applebee's. Enjoyed spending time with my Peeps. We had a fun time. Breah,our server... was AMAZING. BEST service I've ever had. Read more
Worst service I've ever had. Took forever just to be seated. No it wasn't busy. Yes there was plenty of staff. The Food was... cold. The drinks were watered down, because the waitress let them sit so long. The floor was sticky and dirty.. etc. Won't begoing back there. Read more