Reviews for Andy's Frozen Custard in Lee's Summit, MO
Very Disappointed. My daughter ordered a large Sundae, brought it home and received a half filled cup. The Hot Fudge was... poured about half way and just around the edge of the cup to appear like there was more than there was. Read more
We're visiting the Kansas City area and needed an ice cream cool down. The custard at Andy's hit the spot. Ordering was... interesting because there's not a ton of flavors?vanilla and chocolate are the choices. But, you get your chosen flavor mixedin. Quite ingenious business wise. I got the mint treat which was exceptionally tasty. On our way out of town, we're planning topop in to get one for the road. Read more
The last several times we have gone to Andy's in Lee's Summit, MO we have gotten really inconsistent service. They seldom get... the orders right the first time, and I've often found that I'll be charged different amounts even if my order is the same as thetime before. Usually I catch it, but if I'm in a rush I sometimes miss it. Tonight for example, we ordered a small vanillacup, two large vanilla cups, a small butterfinger concrete, a quart of the black raspberry chocolate chunk, and 2 pup cups formy dogs. I told the person at the window that all of them had a gluten intolerance. When she told the person making them thatthere was a gluten allergy, I could here him groan and complain about it. She told him to not worry, they were just icecream. Then she handed me a Pint of raspberry chocolate chunk. I reminded her I had ordered (and I assume paid for) a quarter. She then told me they were out of quarts, but she at least gave me a second pint. NOTE: This is not the first time that I paidfor a quart, but got a pint. The time before I didn't notice until I got home, but I assumed I must have only paid for a pintuntil I saw my card statement later. Then, when I got home tonight, I found I had 3 pup cups (not two), and two small cups. The only thing they got right was my Mom's concrete. I immediately called the store to let them know. No one answered eventhough they were still open for another 30 minutes. I left them a message, and asked them to call me back. I haven't heardback from anyone. This is unacceptable. I was trying to handle directly, but I guess that won't work. Read more
I never would have imagined starberry ice cream and Oreos would blend so perfectly together. I had the Strawberry Oreo... Milkshake, large of course, and I slightly wished they offered and XL shake as my straw started to gargle. Great place that Iwill miss once I am back in my home state of FL. Read more
VERY busy location. Locals lined up and loved it. No inside seating and I was really cold outside. Long drive-thru line! Service... was OK. They were so busy we had to wait a bit for our order. Well staffed. Only ice cream (lots of options) but no otherfood/snacks. Read more
Nice place, good ice cream, good staff. This particular order I asked for them NOT to put cherries or whip cream... she turns... and yells for them NOT to put those items on... she hands me the ice cream and there's a red swirl in the ice cream. Lol I askedher what's that red stuff? She said "I think he put a cherry on"???? Instead of remaking it... she passes it to me to eat. SheDID ask me If I wanted it to be remade... I told her no. I was just ready to go. but... I still recommend ???????? Read more
Best frozen custard! Our kids love Andy?s. It?s a little pricy but you get a LOT of ice cream for the price so it?s totally... worth splurging every now and again! They constantly have new and fun options, flavors and toppings. It is popular in thesummer so be prepared! Read more
Just got a large bootdaddy and it didn?t have any oreo bits in it. Now I?m usually okay with whatever but the oreo cookie parts... are my favorite and I didn?t order plain vanilla concert with some syrup in it, Read more