Reviews for Dunkin' in Lee, MA
We went to the drive thru and my husband ordered our drinks and asked for a pesto tomato grilled cheese. The person taking the... order says "we can't do any sandwiches or anything...only bakery and like bagels with cream cheese or wraps" Husband says "noteven a bacon egg and cheese?" Person says "no, only fast things. It's just me and one other guy here". He says "ok how about anonion bagel with plain cream cheese ". DD says "no sorry, we are out of onion. How about everything?" US "no, how about plain "that finished the order. We got to the window and he almost handed us the everything bagel. So not only did the debate and redotake longer than the grilled cheese sandwich but there was 1 car ahead of us and no one behind us and didn't seem like insidewas busy at all. I know everyone has a staffing problem but don't be transparent in your laziness. Read more
As a customer ... I felt very uncomfortable . I was standing in the lobby waiting for my coffee . I was shocked to see a short... haired woman screaming at the staff ( possibly the manager?) Very unprofessional !!! Read more
Coffee and Bagels great. One employee that stands out her name is Nicky. Her and the whole crew are outstanding!
Very poor service! I pulled up to the speaker and was greeted with a very flat-tone to begin with. I replied with "Hi! I have a... mobile order for ____" after two seconds of silence the employee just replies "pull up" in a very rude tone. Only reason theyhave 2 stars is because my order was correct. Read more
Service was very slow. It took over 20 min waiting to get 2 drinks. Yes they were busy, but 20 min? Also had to argue with them... on how we wanted our drinks made. Asked for extra ice and was told repeatedly they put the same amt of ice in all drinks. Thenmy husband ordered his large coffee with more than the normal amt of cream and mocha and again was told that wasn't how itcomes. We realize prices of goods are up and we wll gladly pay for the extra product,, but don't argue with us. Where's thecustomer service? Read more
Sloooooowwwwwwwwest Dunken donut shop ever.. seen the drive through line was huge but no cars in the lot... so went in.. omg 20... min and all the cars went through the drive through and then some by the time i came out.. and didnt have corn muffins orsrawberry milk for my kids. Read more
This place is great. They always get my order right and they are all great. So remember, they work hard and during pandemic. So... let's all show our gratitude to a great D&D staff Read more
Coffee was not right and tasted bad. Food was no better and people working there were fighting and yelling at each other.