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Reviews for The Bagel Rack in Lebanon, PA

D Dunkley 2 years ago
2

Food is delicious. Customer service is lacking. For 2 years I've been able to place my order online and either pick up through... the drive through or call and have someone bring it to me car. Today I was told, with a glare, that I had to park and comeinside because "that's how online and door dash orders work." No apology, no acknowledgment that this is a change, zerofriendliness. I hope I never have to speak to that employee again. Read more

Henry Smith 2 years ago
1

Food might be good but the way they treat their workers doesn't make up for it. One of the workers I know was deeply sick with a... viral infection. The boss tried to guilt trip them into coming. A Boss who actually CARES about their staff wouldn't do that.This isn't the only time either from what I seen and heard from workers. If you wanna support a small business, support one witha good boss, not a tyrant one. Read more

Dan Hartman 2 years ago
4

Large portions. The night we visited the waitress was all alone on the floor - she served us well and with a smile. The... chimicangas were delicious. Read more

Emily Copenhaver 2 years ago
5

They are fantastic! We ordered party trays for our youth event at church and the kids loved them! The Açaí bowls were gone so... fast. Thank you!! Highly recommend! Read more

Haylea Kuhn 2 years ago
1

I?ve been a customer of this restaurant for several years and have never had a negative experience, the food is usually always... great. Today however I called to place an order, which is advertised online as a pick up method. I typically order online butwas unable to do so on three different phones the website kept stating ?page unavailable?. I called and asked to order for pickup. I was told only bagels could be ordered over the phone, if I wanted sandwiches or other items I?d have to order online. Ilet them know the I was unable to order online and was put on a brief hold. A woman answered following the hold and explainedthe same thing.I let her know the error message we had been receiving. She was extremely rude, stated she could not take myorder over the phone, only online and stated ? I don?t know what to tell you, I have order tickets printing right now.? It wasextremely rude and dismissive. I had only wanted to make them aware of the issue and was not in any way upset for needing tophone in an order, however when you can?t even be kind when your restaurant is having the issue you have lost my business. Read more

toronka simms 2 years ago
5

My son orders from here all the time. So I decided to see what all the hype was about. Now my son's a body builder so he eats... this on his cheat days and I see why. Well I tried a bacon, egg, and cheese on a french toast bagel and I was hooked off thefirst bite. Real egg, real bacon, and really delicious ???? This beat Panera hands down ????Top two for breakfast sandwiches. Iused the drive thru. Three to five minutes tops for wait. I will be back! Thank you for your dedication to quality food ataffordable prices. Read more

Ian Mont 2 years ago
5

Hands down the best quick delicious and cost effective breakfast for me in the morning. Coffee is great too. Small business that... i hope makes it a long way. Thank you for getting me out of a McDonalds rut. Thank you for the good food and keeping the pricesreasonable. Read more

J Habecker 4 years ago
5

This place is my new favorite bagel shop! I was impressed with the variety of bagels and cream cheeses for sale! The baked... oatmeal looked good as well. They also sell bagel breakfast sandwiches with bacon, sausage, pork roll, egg, cheese, etc. Therewas a nice selection of drink choices and hot coffee. They even have a large selection of bagel sandwiches for lunch with soupsand salads too. I liked how they have the place decorated and adequate tables for those who want to eat in. The staff was superfriendly, cheerful, helpful and my order was quickly served up. I love that they have a drive thru option for those who are in ahurry. I will definitely be back again...and again. ???? Read more