Reviews for Wendy's in Layton, UT
Even with a bit longer wait times as you are training up new staff, you guys provide much better service than the McDonald?s... next door. Everyone here is courteous - the dining area never looks like it was hit by a tornado and my order is never wrong.Thanks guys! Read more
My mom came to get dinner here after a rough day for the family. The baked potatoes were burnt didn't come with any toppings... they had asked for. They tossed almost a full piece of hamburger into the chilli. When my called to discuss this the "nightassistant" wouldn't do anything other then offer to have fresh potatoes in thirty minutes. My mom couldn't drive up tonightwasn't offered any other day to come pick it up.They were not busy and my mom was really calm but was told "I'm not being rudeto you why are you being rude to me?" When my mom asked to speak to a higher up she refused to give her any info or let my momleave her info to get back to her. I've worked fast food and I'm shocked they refused to give her any sort of refund. We gettough days but the way she talked to my mom was horrible. Definitely won't be back to this location. Read more
Stopped by Sat 25 July 2022 3:30pm. Employees and management were complaining with each other about running out of food and... getting orders wrong and finger pointing each other. Lines and orders were backed up. They got my order wrong. They gave me a Acheeseburger instead of the deluxe burger I ordered. Waited in line for 10 minutes to tell them and waited more minutes afterbut they never fixed my problem I had to go back to work so I just eat my $6 cheese burger. Avoid this place Read more
Horrible customer service. Super negative tone and no greeting of any kind. Went to just get a frosty and were told that they... were out of all frosty mix until the truck comes and delivers more tomorrow. I?d be surprised if that was true. An establishmentthis big should be staying on top of all their own orders and if they?re not, they should step it up a little Read more
Zero star rating. Not worth the money, I ordered a #4. They didn?t put pickles on the chicken sandwich. And that?s all the... lettuce they gave me too. Read more
I ordered 5 shakes at the drive thru and when I got home I discovered that they were not filled to the top of the cup. 2 inches... from the top of the cup. I ordered medium and got a small serving. Seriously, they couldn't add the .02 cents more ice cream tofill the cup? With a less than 5 minute drive home the ice cream was already significantly melted. That has never happenedbefore. Wendy's are usually frozen for a while to the point where a straw cannot be used. $12.00 WASTED! You dropped the ball onthis one guys! Read more
This Wendy's is awesome. The guy with curly hair working last Saturday was also super nice (we didn't catch his name). We feel... like the staff are always nice. The food came out fast and efficient. Sometimes everything is perfect and sometimes the chickenis a little tough. Overall, this is a great Wendy's to go to. Thanks! Read more
The drive Thur is always very busy but I?ve never had a bad order. The staff to me has been friendly. I usually place my order... online to make it a bit more easier and quicker. Read more