Reviews for KFC in Lawton, OK
Management and staff are unprofessional. Making a request for condiments shouldn't cause a representative of the staff to blow... like a wild bull; its only HONEY! I will do better and dine somewhere else. Lastly, put on a cap, hair net, or anything to keepthe hair out of the chicken. Read more
The times I come here, they food is greasy & oily. The drinks are nasty & my fries are cold & hard.
They locked this place down (dine in) at the beginning of covid and haven't open it yet. So no buffet no inside dinning were... requiring exact change for cash transactions for a long time. Not worth it to me to return. ( the one on cache at the split) Read more
Went by there Sunday a little after 1pm, tried to order fried chicken dinner and was told they didn't have any. Could barely... hear the woman on the speaker. This place has really run down in the past few years. I won't go there again. Read more
This was terrible! The chic at the window had the nastiest attitude and the manager just said it was because she was frustrated... because she's new. Who gives AF?! There was no accountability, no apology, no customer service, and our order was wrong AND DRY!We ended up getting a refund, but I don't care how much you want chicken DO NOT GO HERE! MOST TERRIBLE EXPERIENCE EVER andthere's no back bone in the management staff! I wouldn't even give them 1 star if Google didn't require some kind of rating! Read more
Ordered online,at 6:04 arrived at 6:09 as website said order was ready.instructions said to go to lobby to get my order. Was... refused entry despise sign saying to pick it up in lobby on door. Waited in drive through for several minutes got to thespeaker and was asked to wait. Waited several more minutes. After much confusion about what my order really was I finally gotmost of my food. Was missing my drink as well But after nearly 30 min of trying to get a simple online order we decided thedrink wasn?t worth the mess. Read more
Second time going there with bad experience. First time they closed 2 hours early because of no ac in the building which is... understandable. However, they said they were closing at 8 and yet they weren't making anything at 7-7:30pm. I called and got arefund. Went back at 6:30pm this time, the sign still said they were closing at 8pm. Not a big deal. Except the lady on theintercom was very rude and told me they couldn't make my order. When I asked why she told me "because I don't have any of youritems. It literally says why in front of you" With an attitude. Yet the sign in front said they were, again, closing at 8because of no ac in the building. Yet it's only 6:30pm. If you're not gonna serve food, then why even be open. Read more
I hate to be ugly about a place of business....but we hadn't been to KFC in about a year....due to the fact that they always,... ALWAYS mess our order up or leave something out.... CeSaR told me to check and I skimmed....of course my fries and cookie weremissing from the bag....annnd cookies in a bag are not fresh baked.... Read more