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Reviews for McDonald's in Lawrenceville, IL

catfish billy 2 years ago
1

I ordered from the drive thru, the man ripped my bag causing my fries and napkins to spill all over my truck. All because I... poured a drink out to allow more room for the drink I had just ordered. The GM was called and he did absolutely nothing but berude. The diagram on the bottom of the bag shows how much food should be in the bag but it had been overstuffed. The man LAUGHEDin my face after he ripped the bag and said have a nice day. This is HIGHLY unprofessional. Especially since the food was for mySICK mother that couldn?t eat anything but a fry that she didn?t even get. -jessi funkhouser Read more

kathy gerritsen 2 years ago
3

Staff is always super friendly but it is frustrating that mobile orders are cold even if you wait several minutes in the slot... for them. If I order two hours before close I don?t expect cold fries after waiting ???? Read more

Kirsten Kellems 2 years ago
1

Would rate 0 stars if I could ,continue to keep coming to this place in hopes they finally get it fixed.pulled up to the speaker... where I waited five minutes to ask what I want and then has attitude and screams over the mic that they can?t make what?s onthere menu.Always in a rush to get you to leave and never leave with all the stuff you ordered and paid for. Practically throwsyour food at you without any greeting or saying have a nice day.Will Not be going back this time need new employees Read more

Stormy Brewer 2 years ago
2

Food sucks they always have you pull around and workers are lazy and say things like I don't know that's not my job... like... what? You're at the window bro just give me my soda Read more

Jeannie Bray 2 years ago
1

Tried to order and waited and waited, No one else was in line. When someone finally came to take the order he got very snotty... and said well we have an app you know if we didn't like to wait then we should order on line.Then said Now what do you want.Very rude and if this is how employees are allowed to talk to customers then I won't be back. Read more

Makayla Cosner 2 years ago
1

I called and the manager Taylor told me ?my voice is familiar and he replaces my order all the time? ?I?ve worked there before... and just want free food? I?ve never in my life worked for McDonald?s and never will! He told me my food wouldn?t be replacedwithout taking a photo and bringing it back! I came through as a mobile order on my lunch break and went back to lunch to see myfood was made incorrectly. The manager Taylor is very rude and hostile and doesn?t know how to speak to customers. Read more

Alexis Hixon 2 years ago
3

The workers are always really nice, but you don't always get everything you order, and had to go in to get sauces of course

Honest Reviewer 3 years ago
1

They ?Pretended? to use the coupon, why do you have them on your app if your not going to use them, then gave me the hardest... brick of a biscuit. How many times did you reheat this thing? It?s only 8am so there is absolutely no way this thing is fresh.I?m not sure how you got it hard and soggy at the same dang time. If you want a good McDonalds drive to Altimont. Read more