Reviews for The Original Hot Dog Factory - Sugarloaf Mills Mall in Lawrenceville, GA

??????????Don't tip here! I purchased a dog. After paying & including a tip, the ghetto worker informed me one of the... ingredients they did not have. I requested a refund. Is asked if cash was ok. I agreed but noticed he didn't include the tip. Hesaid tip was non-refundable. Not to mention never thanking me for the tip. I asked him for the cash in the tip jar as Ishouldn't tip for a product I never received. He got very indignant & said No! Read more

Let's just say service and food was not what I expect. Order two combos. First combo came out in about 5 min. I was told they... were still working on the other one. 15 min later I was asked if I had gotten the second order. I said no. He said let me checkon it. 5 minutes later I got the Second order. It should not take 25 min to cook a polish sausage and put it on a bun. It wascharred on the outside and dry. Very over cooked. Read more

If you are near the Sugar loaf mill mall you must go visit The Original Hotdog Factory across from Dave & Busters. The owner is... extremely friendly and helpful and I can honestly this is the rare exception when the food looks and tastes better than thepicture on the menu. They load you down with toppings on your hotdog and they are amazing. We had the Texas rodeo dog and theloaded factory fries. My daughter had the corn dog nuggets. All outstanding and fresh. Go give them a try! Read more

The food was ok. It definitely was not worth the 35 minutes wait for 3 dogs. I understand the worker shortage, but there were 2... people working. The problem was they only worked 1 order at a time. There were about 10 orders, so they should have had moredogs cooking. Poor management and training. Read more

This was our first time eating here. The staff was very friendly, each order was cooked fresh , made to order. We tried the... Chicago dog and the Texas rodeo dog and a basket of fries. The hotdogs had a nice snap when biting into them and a greatflavor. The buns were toasted on the grill and larger than an average hotdog bun. Delicious, we can't wait to go back and tryall the other creations! Read more

First time trying this place after hearing about how good it is, and it did not disappoint. My wife ordered the Carolina Slaw... Dog andI ordered the Hawaiian Dog. We both agreed, these were the best hotdogs that we have gotten from a restaurant. I woulddefinitely recommend paying a visit here if you are in the area. Definitely will be going back again. Read more

Very large menu lots of different types of hot dogs . I had a Memphis dog it was good but I expected bigger. A bit pricey for a... hot dog . Onion rings were good friendly staff Read more

Great Dog, Bad Service Great: the hot dogs are truly fantastic! The taste is actually really great. Got the Texas Rodeo dog and... it was awesome. Bacon wrapped dog with chili, cheese, onion rings, and bbq sauce. B got the Carolina Dog. It has slaw and chili.She asked which was better between Carolina or Chicago and cashier said Carolina. Law had kids dog. B liked hers a lot, but itwas solid, not amazing like I thought mine was. Onions rings were tasty, as was the bbq sauce. Good: Cheese was standard cannedcheese on fries and dog, so it was expected. The options are limitless. It actually is tough to choose from. Fries are frozen,to be assumed I suppose. Improve: pics and descriptions are a little deceiving. It is a straight up regular sized hot dog.Which is fine, I guess. The chili is straight from a can. I'm not expecting homemade texas chili, but the cost outruns cannedchili. There's a sign that's denotes it as casual restaurant and it may take time (more on that later). 30 bucks for 2 dogcombos and kids meal? Little much, especially with bad, bad service. Bad: service started off friendly and helpful enough. Thenit accelerated off the tracks. Two employees. One cook and one cook/cashier. Cashier has earbuds in entire time, thus can't heara request for silverware. Asked if we're on instagram (twice from another story) because that holds the power for great reviews,I guess. Cook comes from back munching on bbq fritos asking about order. Took 15 minutes to get order. Three hotdogs with cannedchili and cheese and frozen fries. C'mon man. There was a major issue with another customers order. Asked for silverware andketchup/mustard when food came out. Brought condiments, no silverware. Went back and asked if they had silverware halfwaythrough meal. Cashier said yes and then never bothered to get them. No urgency or care to show good service. Service sabotedfood. Summary: 5 star dogs; 1 star service Read more