Reviews for Planet Smoothie in Lawrenceville, GA

The service has to be the best around Lawrenceville. Donald is the hardest worker with the best attitude. 10/10 would recommend.

Vivian made me the daybreak crunch bowl! It was great!! Her service was great and the store is very clean! Love this Planet... Smoothie Read more

I visit the store quite regularly, however apparently the services that they show they offer on their app they do not. Though I... wonder if the issue was the employee, and not the services offered, because I just visited the store a few days ago. Read more

I used to go frequently so decided to wait 40 minutes for a simple smoothie Mountain Man Crunch that also was not made the way... it supposed to be missing ingredients. It used to be a good place. Update:- You have to understand that you are not anessential business. Your priority should be making sure Smoothie?s are consistent and best customer service for people toreturn. Now you know what issues to address after me leaving the review. I hope you take care of it. FYI I manage 3 gas stationsso I do know how labor market is right now and that was the reason I waited close to 40 minutes for a smoothie. If I wanted Iwould have left after 15 minutes. So let me remind you one more time people come to your business by choice not cause you areessential. You sir have a good day. Read more

Today I placed an online order, the smoothie should have been 5$ but instead it was 9$. The order should have been ready by... 10:00am, I got there at 10:15 and I didn?t receive it till 10:30? the cashier girl was super slow at her job, didn?t even careabout the customers, and the other lady who was making the smoothies had an AirPod in her ear and didn?t even care aboutanything. I understand if they are super short staffed but please at least acknowledge your customers. Read more

On 1/21/22, I called the PS store located in the Publix shopping plaza to confirm the hours of operations and was informed by a... female the store would close at 8:00 PM. I arrived at 7:39 PM only to be met with the rudest attitude by a heavy-set female. AsI was checking out, I asked if I could input my phone number for the rewards program. She said "we are closing". Not sure whatthat had to do with me inputting my phone number, however, I mentioned that the hours on the door indicates closure is 8:00 PM.She said "they told us to close early tonight because business is slow". Who is they? She then proceeded to lock the door at7:40 PM. I did not bother to mention to her that it was me that called a few minutes earlier to confirm the closure time.Business was not slow. There were five customers in the store sitting down enjoying their smoothies when I arrived. At anyrate, a guy made my smoothie. As I was leaving at 7:45 PM, two new customers arrived, but she told them the store was closed anddid not serve them. One of the guys yelled out "it is not 8:00 yet". She closed the door with bad attitude energy and the guysleft at that point. Who does she think she is exactly? Why did she refuse revenue? Does she not value her job? Does she notrealize that she signed up to work at PS and is required to provide good customer service? Bottom line, my experience with herwas terrible and very disturbing. I can't make this up and will never visit the store again. Hopefully the owner will read thisreview and take action sooner than later. Read more

**I like their smoothies, these 2 stars are for the acai bowls only and the stars are not for the location itself either,... because there are nice people there.** These bowls are teeny tiny. I asked for more granola and there was like 10 pieces of itin there and like 5 pieces of banana. For $9 for the bowl these won't even fill you up at all. I've gotten waaay bigger acaibowls elsewhere for that price. These were also a bit runny. Just felt like a rip off. Might as well make your own acai bowl athome. Read more

Smoothie was great! As I return back to school in a couple of weeks, I feel Planet Smootie should partner with my school and... 'every' teacher should start their day like this! We would be a lot happier! More energy! Healthier! Come on! Every teacherneeds this! Read more