Reviews for Cold Stone Creamery in Lawrenceville, GA

They?re back open. Beware they?re overcharging. I was charged $3 more for my love it size that I got made standard.

Not sure what is going on. Been by this location for the last week or more and gate is down, lights are off, but ice cream is in... the freezer. No indication of remodeling, just vacant. Read more

Avoid this location, they get ready to close HOURS before they're supposed to. No ice cream flavors available, not even vanilla.... Waste of time and money. Read more

They do not honor store timings. Pretty pathetic if you think about it. They accepted my online order while the store was... closed. I double checked to verify if hours of operations were correct or wrong. I called the corporate number to verify if Icould get a refund only to have the operator talk in the worst way possible. My suggestion to people -> avoid this store. Getyour sweet tooth cravings some some other vendor or different cold stone location. This place is pathetic. Read more

I am here to pick up a birthday cake for my daughter, which was scheduled for 12:00pm today. As you can see, the store is closed... and all the lights are off. I attempted to call and no one answered. Read more

This is the nastiest cold stone I have ever been to. Upon arriving, I could see the young lady with pink/ red hair behind the... counter was holding her phone in the front portion of the waistband of her panties and leggings. Before our orders were taken, Iwatched her use her phone, put it back in her pants, and rub her nose. My mother, who was with me asked ?excuse me, will youplease wash your hands?? She had a sour attitude and told us that she was going to put gloves on instead. Phones are too dirtyto handle food without proper hand washing in the first place. This was a phone covered in germs from being near her genitals.Gloves that a person touches AFTER handling their genital germs AND rubbing their nose are NOT clean gloves. Additionally, heroutfit was cute. But a crop top (her entire stomach was visible as well as her navel piercing) and see through leggings (I COULDCLEARLY SEE THE THONG SHE HAD HER PHONE TUCKED INTO) are not appropriate attire for anyone in the foodservice industry. Thiscoldstone would benefit from some ServeSafe training. They would also benefit from a present adult manager who will not allowgenital sweat, and other various fluids to contaminate customers orders. This entire situation could have been avoided if shehad just washed her hands. Instead she refused and walked out of the store (leaving her coworker to deal with a long line) andinto the bathroom next door. Who knows if she washed her hands before returning to scoop some poor unknowing soul?s ice cream.???????????????????????? Read more

Worst experience ever!!!l ordered a cake for a birthday party had my brother go pick it up and they stated they did not have... order and could not use order number to look it. Girl behind counter then stated the reason order was not in system was becausethe manager decided to cancel all the online orders and I would be receiving a refund. We will see doubt it will have to callCredit Card and dispute I?m sure.Wish I had read reviews before ordering will NEVER GO HERE AGAIN ZERO STARS!!! Read more

Will be updated each time we order a cake: Thank you for making my boys? special days on 2 different occasions!!! We use to be... diehard Bruster fans, but we noticed all Brusters are not the same caliber after moving in this area! So I am very happy tohave found our new go to! You all designed the cake exactly as I wanted from your online form! Great Job?? Read more