Reviews for Arby's in Lawrenceville, GA
I came by this location to eat inside at 11:01am. Front door was locked. Called the restaurant and no one bothers to pick up the... phone when I can see people in the kitchen ignoring the phone and the fact my child and I are standing there waiting to be letin. I go to the drive through to find out if they are open inside and was told yes and I said well the door is locked and no oneis picking up the phone I literally just called. She said oh that?s prob because she didn?t open it yet and is still gettingthings ready. She said we opened at 10am. I said yawl have been open now for over a hour and yet still have your front doorlocked on customers? That makes no sense. She went silent. So I said you know what Nevermind I?ll take my Business someone whereelse. And did just that. Went to a different Arby?s who had their doors opened and ready to service us!! I will never come backto this location! You are open, open your freaking doors!! That is why you get to work early to prep the store and prepare toopen and BE ready for your store hours. Horrible customer service here. Read more
I had a terrible experience at another location and Corporate sent me two coupons to try their restaurant again. I again... ordered a market sandwich with small fries and small drink. I told the cashier I had a coupon, she accused me of having afraudulent coupon stating that Corporate does not send out coupons in the mail. Fortunately, I had the letter and envelope withme to show her. The sandwich was much better at this location but they really need to train their employees better. Had I notkept the letter and envelope I would not have been able to redeem the coupon. I do not appreciate being accused of "having afake coupon!" Who does this? VERY unprofessional. If Corporate is attempting service recovery, they need to assure that allstore employees are familiar with this process. It definitely put a damper on the entire experience although to be fair, I doappreciate that Corporate even responded and tried to make it right. Read more
Lady taking your order was rude and made me feel like a burden didn't like that at all
Hat i ordered from the menu was in stock. My order was correct. My food was hot. The drive thru person was friendly and... professional. All "fast food" experiences these days are like the Forrest Gump "box of chocolates" (you never know what you'regonna get), so this experience was a winner ???? in my opinion. 9/10 Read more
Love Arby's. Especially when my father in law brings it back for the family just to discover that it is missing food that it... should have. Managed to give us no sides, other than about 10 fries they threw in with some fish filets(was not supposed to befries). To drive 30 minutes just to get below mediocre service and not even reciece the food you are paying for is entirelyunacceptable. Looking at previous reviews for this location, it seems they have been doing things like this for years. Read more
The food was absolutely delicious. You have to try the Greek gyro, scrumptious! Every time I go to this Arby's the food is... always delicious and it's always served hot and ready to go. Couldn't ask for anything better. Read more
I love Arby's and always have. If anyone says its awful they're lying. My favorites are the chicken sandwich and gyro, and you... always get the most for your money. Workers are usually friendly and get the job done fast to keep the line moving. Food isalways warm as well Read more
Lady working the drive thru was very nice and the gyro was delicious and loaded with meat. Not sure why people hate Arby?s I... personally love it Read more