Reviews for Dunkin' in Lawrence, MA
This Dunkin is really nice, it's very clean and the staff was very friendly. Coffee tasted exactly how it should and the hash... browns were done right, they forgot my donut When I went through the drive-thru but I went inside and they gave it right to me. Read more
Great Dunkin drive through, but can back up at times. Order on app and walk in as option.
I ordered a large black hot decaf coffee at the drive up window today. When it was handed to me I asked if it was hot because... the cup didn't feel hot. She said that it was hot but when I got home...a live a few minutes away.. near Boston Market.... Ifound that it was just barely luke warm. I called the store and got a recording saying to call back later because they were busywith other customers. I called back later.. same message. Thanks for nothing! Read more
There's such a lack of organization. If I owned this franchise I would hire new people. On two separate occasions over 15 mins... was waisted waiting for an order that had been given to someone else incorrectly. Terrible service. In particular the personmaking food. If I could give 0 STARS I WOULD... Thanks Read more
My frozen drink tasted watered down and had no flavor and they toasted my bagel before I could even ask for it because I like... them untoasted and it was last one. However my partner enjoyed his coffee and his muffin. Read more
This is absolutely the worst dunkin ever. I ordered veggie egg white omelette bites and they came ICE COLD. The woman after I... asked for my receipt said no as I already paid yet she threw it out in the first place. Horrible location and service. Read more
walked in to get coffee this morning and the manager was rude and untrained. Took 10 minutes to get 1 cup of coffee being the... only 1 there. After she took my money she decided to make make a few sandwiches, without gloves. Note don't buy sandwiches atthis location. She was on her phone instead of helping the customers. What an attitude. Been a loyal Dunkin customer for 30years. Good news there are plenty of DD's around. I understand labor is difficult, but a bad attitude is a decision. Read more
Normally short staffed and inconsistent with service and food quality.