Reviews for Dunkin' in Lawrence, MA
Never had a problem at this location before except one time when the app let me place an order for Curbside Pickup after they... had stopped Curbside for the night, so I was sitting waiting and waiting and waiting for 20 minutes and nobody came out. But Idon't blame the location. The app shouldn't have let me order it. But this was different. This Pink Velvet Iced Macchiatolooked nothing at all like the picture it was supposed to be. And none of the described flavors were there. It tasted like acolored Iced Coffee. That's all. My guess is this was maybe just too new at the time or maybe not something they have muchexperience with. They are super nice here and if I paid attention right away, I'm sure they would have given me a replacement. Read more
Asked for a cold brew with sweet foam ?got milk n water instead. this is the last time i visit this dunks my whole family avoids... them n they're the nearest to my house. Swan st will get our business from now on, train your staff better! Read more
The two young lady?s that took care of me today where very sweet and my order was great. Britney and Neyshka where great and... it?s very clean. Also the lady?s in the mornings are super fast and always a great experience! Read more
This is one of the best Dunkins in the area. I am new since early August drinking Dunkin lattes instead of Sbucks and the people... at the Marston Street Lawrence location are so nice, helpful and friendly every time I go in. Each time I am in the manager andstaff go out of their way to be helpful. So much appreciated! Thank you!! Read more
The manager Milly is one of the BEST! I would rather drive to her store to get coffee then to go to the nearest one by my house!... That?s how great I think she and her morning staff are! Who ever the owner is keep her promote her because she makes thingshappen for customers to want to come back for more! If I had a business I?d hire her in a heart beat. Read more
I just went it here to get a coffee this morning. I walked in and I didn?t get a hi or anything from the assistant manager who... took my order. she looked miserable and I haven?t particularly been having the best day myself but I still try to keep a goodattitude towards others who didn?t do anything, at least a smile would have been nice. she then proceeded to give me the wrongorder and when she gave it to me just slid it on the counter and turned right back around and continued making coffee. Of courseI didn?t pick the drink up since it wasn?t what I ordered and another employee noticed and helped make me the correct order.When the woman who took my order gave me the new drink, she did the same thing again just slid it on the counter and whippedright back around to making coffee (keep in mind the line had like two people in line). Read more
I was super hungry. But thank God to the staff. Especially, Alyssa. She is a wonderful person. I felt like I was transported to... an island and that she was the super Cool Barista supreme. Thank you Alyssa, you made my day. Read more
Very good place, friendly employees, love it.