Reviews for Starbucks in Lawrence, KS
I really love the staff. They know my name, and really fast service. I go there all the time, even though, I work at a Dillon's... and there is a Starbucks instead. Love it!!!! Read more
I received a great coffee with a smile and I couldn't ask for anything more
I really don?t wanna hear screaming for 10 minutes while I wait for my coffee. at least close the window door.
There was a guy working that you could tell he really did not like his job.. it was very busy and he was slamming things down... and mumbling... made it very intense in there Read more
Enough is enough, 23rd street. I don't like writing scathing reviews of corporate chain businesses due to flux in staff and... management, but this Starbucks is embarrassing themselves and their company. If you order from this store, prepare to have yourdrink made incorrectly. Due to my own associations with the company I am intimately familiar with drink recipes, modifications,barista written shorthand, printed sticker labels, the mobile app experience, and store policies. When I taste a drink fromStarbucks I can tell what's in it, especially the difference between the flavor of frap roast versus that of signature espresso.It is extremely insulting to be served a drink with EXTRA frap roast instead of the requested substitute espresso shot (myopinion of the frap roast tasting like dirt and chemicals notwithstanding). Unfortunately, this is not an incidental mistake. Itis simply the latest in a long line of transgressions committed by this location against its paying customers. I am of aforgiving nature but I have given too many second chances to this business in the hopes that they may undergo some sort ofquality metamorphosis. I am tired of my drinks being made incorrectly. I am sick of my paid customizations being ignored.Drinks of subpar quality should never leave the bar. I don't know how some of the sweetest people can make such greiviouserrors, but my money's in their pockets and it's betting on poor management, overworking of staff, and undertraining +underpaying their employees. Buyer beware... sometimes you DON'T get what you pay for. Read more
Very well ran and done in unison staff. I highly recommend this location. It has been a pleasure. The person pictured was nice... in the beginning but when I needed help she did not assist and was rude afterwards. I did ask for extended help although it wasnot welcomed the way she treated me after I was in need of the additional help. All other staff was respectful. Read more
This is ONLY for the Mass St. Store, all others I've only had rude customer service. I only go to Mass St now. It's so... convenient to order and it's waiting by the time you get there! This makes the morning run so much more smoothly when I get mydaughter breakfast before school. The food is way better and healthier than McDonald's, etc for the same price. Don't forget thecoffee! She gets breakfast and the Pink Drink (full of strawberrys, healthy and YUM ????), and I get my Frappuccino. Alwaysfriendly at the one on Mass! ????You guys! Lifesavers! Read more
This Starbucks location is exceptionally busy. It's just a few blocks from a unversity and there are many sites in this area.... Almost all the time there is a long line. They do the best they can to keep up with orders but expect a wait and don't expect aquiet location. Read more