Reviews for Cold Stone Creamery in Lawrence, KS

Ice cream was ok but service could use some fixing up (when we werent ready the second we walked in the door you could almost... hear the deep sigh and eye roll from the lady behind the counter) Read more

Thank you for selling vegan ice cream. Zero suffering for animals and tastes great

My sister is allergic to dairy, which means she cannot eat ice cream products. Can you imagine a life without ice cream? As we... were browsing, we saw a great big advertisement on the front of the building that said they served almond milk chocolatemilkshakes. My little sister is bouncing with joy. She hasn't had a milkshake in years. We enter to order, and the staff refusesto serve her, stating that they don't sell almond milk products. Please don't advertise what you don't sell. It ruined mysister's day and may be ruining many more. Read more

I love this coldstone, Plus the employees are always nice. One told me the other day that i looked like i pokemon trainer and i... have never been happier. Supper fun place and its ice cream is always good! Read more

We went there for dessert on my birthday. We love sitting in the vault, it's fun! The gentleman who checked us out at the... register was fantastic! The two ladies who were serving up the ice cream apparently were having a bad day and unfortunately itshowed in their demeanor. But overall it was a pretty good outing! Read more

The chubby greasy haired short autistic girl ignores delivery orders and runs around like a chicken with her head cut off with... everyone else and the taller redhead didn't even acknowledge my existence until I finally spoke up about my order five minuteslater. It hadn't been made and redhead told me it would take five minutes. It was a single item. Jesus christ. Read more

Worst cake ever. We ordered a small chocolate chipper ice cream cake and it was so bad. The cake layer was uneven, the ice cream... tasted bad and it felt like it was spoiled and the cake itself was really bad. I bought it for my brother birthday and now ithas been a bad day. I've had huge expectations from Cold Stone. They messed up pretty bad Read more

This was my first job and as first jobs go it?s great but I wouldn?t stay to long. I was the cake decorator and I loved it. Cake... decorating was the only thing I looked forward to when scheduled. Scheduling worked perfectly around my school schedule and wasvery low stress. Though it was a great place to work I do have a few complaints. There was one occasion where I came to pick upmy paycheck at 3pm and the store was dark and locked. Apparently the person who was supposed to open didn?t bother showing. Icalled the manager and I was forced to work. I tried saying that I had a lot of homework but to my avail I was told I had toclock in. I had to open the store all by myself (something that I am use to) but the fact that it was last second irked me. Iwas told that I could leave when night crew showed up but even after I had to stay longer. I finally decided that I couldn?tstay any longer and asked to leave. One worker got upset with me but in that moment I had to decide my future was more importantthan a job I wasn?t going to work at forever. Another note I would like to make is they should do better background checks onworkers. I am just going to say that and nothing more for the sake of that worker, though I would love to go on about thesituation I had to deal with. One last thing is sexual harassment in the workplace should not be tolerated and should end intermination especially after more than one incident. Other than all those things I loved this job more than anything in theworld. Sure there was a lot of drama but we were like a family (minus one) I looked forward to seeing the happy smiles on everycustomers face that walked in. A smile and good service goes a long way. Read more