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Reviews for Chick-fil-A in Lawrence, KS

Matthew 2 years ago
1

Ordered through the drive through and was given the incorrect sandwich. Went back through and politely asked for the correct... order. Girl yanked my bag of food of my hand ripping it in half and almost dropping my food on the ground. Then told me sheneeded to refund me and charge me again for a sandwich that was the same price as I paid??? Never apologized extremely rude andtook 15 minutes to give me a cold sandwich. Shift Manager was too busy on his phone to care when I said something. Not at allwhat I would expect at a Chic-Fil-A. Never returning to this location Read more

Nichole Lampe 2 years ago
5

The drive thru line was long so there was 3 ladies taking orders and payments in the line to speed up the process. The young... lady that came to take my order was very nice and helpful. I live 2 hrs away from most chain restaurants so I wasn't sure whatto order, she told me some options including sauces and I was very happy with my food and my service. Read more

Tricia ?TeeSho? 2 years ago
4

I always love chick fil a, this time I ordered 12 piece nuggets and and 4 piece chicken strips, they were way too crispy. Almost... tasted burnt. I ended up giving them all to my dog. He liked them. I will still go to chick fil a because I love their food butwill not go back to this location. Read more

Terry Handel (Tater Terry's Jokes) 2 years ago
5

During my visit at 11:15 AM at the Chick-fil-A in Lawrence Kansas at Iowa & 27th, I experienced NO issues. I decided to stop... and grab a Chicken Sandwich with Pepperjack Cheese and Pickles and some great ol' Chick-fil-A Nuggies. 1: First Impressions:This location did NOT disappoint! Upon arriving into the drive-thru, I was immediately greeted with a huge smile and a warmgreeting welcoming me to Chick-fil-A. The ordering process was consistent and quick as always. 2: Employee Attitude: Theattitudes of the employees were amazing. Every single person had a huge smile and a warm, inviting personality. 3: EmployeeCleanliness: Every employee's uniform was neat, tidy and, from what I was able to see inside the window, all employees wereusing proper cleaning protocols. I witnessed employees changing gloves and using sanitary practices during my time at thewindow. 4: Food Quality: AMAZING. Everything was HOT and FRESH. I could not be more happier with the quality. -- ChickenSandwich ---- Chicken was fresh, hot and tender. The coolness of the pepperjack cheese and pickles made a perfect pair to thehot chicken. Loved it! -- Chicken Nuggets (8pc) ---- The nuggets were hot, fresh and amazing. And of course paired perfectlywith the Chick-fil-A sauce! -- Brownie (Free as part of their rewards) ---- The brownie was soooooooooo good. Soft, chewy andamazing. Luckily I had a drink already with me that washed the brownie right down. Too bad I didn't have any vanilla ice-creamto go with it. That would have been the best thing ever. 5: Food Quantity: The Chicken Sandwich and the Nuggets were on parwith what I've come to expect at Chick-fil-A. So far I'm unable to tell if the portioned size has shrank any, and I wassufficiently full after eating the Sandwich and Nuggets. Altogether, I was in and out of the location in less than 5 minutes, Ihad excellent food, I had a great experience. Whenever I'm back in Lawrence KS, this is one place I will make sure to visit. Idef Read more

J Christ 2 years ago
3

It's just meh. I don't know eat all the hype is. Sure chicken is good but lettuce not fresh enough nor enough on dane8ch and... bins are so flat and blah. I'm sorry but the waffles fries just aren't good. They have to be cooked pretty crispy to even enjoythose things. Time to change it up. Location here was not that clean either. Read more

Concerned Tom cat 2 years ago
5

I go here almost every morning for breakfast and they immediately know my order and they never mess anything up on it and it?s... always hot and fresh. Kyle is an amazing employee as well as the rest of the staff, they are always quick and friendly. You guyswill always have me as a customer keep up the excellent job ???????????????????????????????? Read more

Tanner M 2 years ago
3

Past few times I?ve been here the my fries are always filled half way up and they never remember my sauce or give me the wrong... sauce.. it?s frustarting because when I?m in a hurry I don?t always check.. Food is usually good though so I?m giving it 3 starsinstead of 2 Read more

Motivational Daisy 2 years ago
4

Decided to take a lunch break went to Chick-fil-A. My order consisted of everything hot and fresh deluxe chicken sandwich with... Colby jack cheese,fries with premium blend lemonade with four sauces. My order was incorrect they did not give me Colby Jackcheese but it was great to eat. Read more