Reviews for Ben & Florentine in Laval, QC
Delicious, friendly staff & the interior is very aesthetically pleasing ! Portions are pretty generous.
My second time at the restaurant. Actually I came back because of the young hostess but unfortunately this time she wasn?t... friendly or welcoming! Last time she is the one who asked me if I wish to have a coffee or cappuccino.. I was sooo happy to beback for this reason! But this time she said she is not a waitress. Then she went to call the waitress and I saw her laughingand complaining about it . I wanted to leave because I felt disappointed but we stayed. We did have our delicious cappuccino anddelicious breakfast. The hostess need to be more pleasant! We came back because of her !! And I wanted to leave because of her .Im sharing my experience with you. It?s not an easy time for all of us and when we come to any restaurant we want the bestservice! Besides that I highly suggest this place! Read more
This place needs better management i cannot stress this enough. The ambiance for breakfast is fine due to its lack of noise... compared to other breakfast places. This place is great to come and eat and relax. Now that being said the coffee service ishorrible. You literally have to wait or fidget around to get someone to notice you to bring you more coffee. The only reason formy 2 star review is because on how hot the food came out. That is all. I believe this place can be better by having either morestaff or a better trained staff for customer service. I mean for crying out loud it took 20 minutes to get peanut butter.. Theonly reason I come here is due to the fact that its more quiet than other places. Read more
Welcoming spot. Usually can find a table quite quickly. Quality of food is very consistent and good. Don?t expect very... imaginative offerings for breakfast or brunch. It offers the staples and executes them quite well. Service is consistently goodwhich is rare these days. It never disappoints. Read more
Friendly and quick service! Coffee was served right away and everything was great! Lots of choices on the menu and even though... it is a chain restaurant there were some interesting variations on classic breakfasts. Read more
Restaurant newly renovated...beautiful food presentation and portions...The points here are lost of the service...While the... Hostess lady was very nice & welcoming...Having to ask your waitress for everything from more coffee, or hot water for tea, orcondiments jam, sugar, ketchup before she runs away is not great service...A good or decent wait staff should be asking YOU ifyou need anything....Also Rushed the bill on a non busy Wednesday morning...Great Food Great Atmosphere ..Disappointing Service Read more
Brand new restaurant and very big! Looks very clean. Friendly staff. Very chic place to go have brunch with big selection on the... menu. Read more
The place is spacious. Staff wasn't professional, they didn't come to us to ask for more drink or if we need anything else. They... didn't have table tops for thr high chair so my baby couldn't eat properly and it was unsafe. The price was reasonable. The foodwas mediocre. Read more