Reviews for Taco Bell in Laurel, MT
They saw us and ignored us and went to hide in the back. They had music on blast so didn?t hear us knocking on the window for 20... minutes. We ended up leaving Read more
No cashier available, sign saying only kiosk orders. Had an issue with that. Took for 5 mins for someone to respond and take... care of it. On top of all that. They didn't put cheese on my tacos. Read more
Was in line for the drive thru for 31 minutes, there was 5 cars, I got stuck there in my Corolla. Without a doubt the longest I... have ever sat in a drive thru. When the truck in front of me got up to get their order the jerk that worked there leaned outthe window to have a conversation. What in the heck was going on? I see the reviews and maybe it's time for new management. Read more
06/05/22 Overall a very disappointing experience at this location. Most of the order was made incorrectly. I ordered via the... app, so I was surprised with how incorrectly the order was made. In addition the Chalupa shell was very hard and stale to thepoint it was breaking apart. A Chalupa should be soft in case you didn't know. I'd avoid this location in favor of another mealelsewhere. Updated 06/08/22 Tried reading out to Taco Bell via there app and on Twitter about my order. So far I've notreceived no response from Taco Bell. I've waited three business days before updating. Updated 06/24/22 At this point it's clearthat I won't be hearing back from Taco Bell. Especially with how many business days they've had to respond. I've reached out tothem just about everywhere, including their app, Twitter, face book etc. I'm very disappointed by my experience and I doubt I'llever be back at this point, especially at this location . Read more
Absolute horrible service. They were busy so the order took about 25 minutes. When we asked about our order we were yelled at by... a woman behind the counter who seemed to be a supervisor. She yelled at 3 different customers. We asked because some peoplewere coming in after us yet getting their order first so we just wanted to see what was up. Another gentleman who was alsogetting yelled at said his order showed it was ready on the app he ordered from. The woman yelled at him for that too. It wasbeyond unprofessional. Definitely won't be coming back to this location again. Read more
I have a huge camper on my truck. Their lobby is closed. I tried calling their phone number but only realized that their number... is out of service. I knock on the door/window to grab someone's attention. As they see me, I gave a nice hand gesture if we cancommunicate. They ignored and shake their head. I went around the window drive-thru and apologized to the customer who iswaiting for their food, the customer gave me her approval so that I can ask questions about me if I order the food from app andI knock on their door, will they bring it to me. They reject me. I do not want to stand in line in the drive-thru while it israining outside. So I gave them a 1 star for not keeping up their bills for the phone or not having a curbside delivery Read more
Came in and asked if I had to use the tablets to order or if I could do it at the counter and was met with ?I?m off the... clock? Oookay so I order at the kiosk. Waited FOREVER for my food. When they finally called my order I was told ?it?s beensitting up here a while? to which I replied ?I guess you just forgot to call out the name or what?? And he told me he called thename (like this place isn?t 15 square feet ????) I told him I have been sitting right here the whole time. He rolled his eyes atme and a girl in the kitchen apologized for the wait. Well as the picture shows the food was worse than the service. This issupposed to be a chicken quesadilla but it?s more like cardboard with cheese and a couple pieces of cardboard chicken. And I hadto go back up to the counter because they forgot my drink. Would give 0 stars if possible Read more
I would say average service . And they need to learn to count to 12 never get enough in your dozen items always check before ya... leave . Especially drive through Read more