Reviews for Starbucks in Laurel, MD
The staff here are very friendly. It has gone through a lot of staffing changes since I've been coming here around the middle... of May 2022. That being said, they always seem to find people who exemplify the customer service ideals that Starbucks is knownfor. It's always nice to walk into a business you frequent and they know your name as well as when you change your orderup. You have to learn the timing for this Starbucks as it is extremely busy in the morning and that can extend your wait timehere. I have almost gotten it down to being able to walk in and my order is ready but I need a few more trips toverify. Definitely on my list of places I'm recommending. Read more
This is the worst starbucks I've ever been to.. they constantly mess up my coffee.. they either put too much creame or not... enough... heavy cream, when I specifically said Half and Half. Too many times they give you coffee that is warm, when it'ssupposed to be hot. Read more
Just moved to the area. 2nd time here. This Starbucks is slow. Both times my coffee did not taste right. This time it was... bitter. They ran out of sleeves for the cups. Noone looks like they are happy working here. Their work shows it. Read more
The slowest Starbucks I?ve ever came to. There is no reason why I waited in the drive thru line for 20 mins before placing my... order. I spent a whole 45 mins at Starbucks which is absolutely ridiculous. Mind you, you can?t even exit the drive thru linebecause it?s a single line. I?ll never come back to this location. Read more
The WORST Frappuccino I have ever had! Just chunks of ice with whip cream on top. I have had $1.50 snow cones that tasted better... than this. Starbucks please close this place down. It?s an embarrassment to your brand. Read more
Went to this location for the first time after living across the street for years. I'm not very impressed as the parking area is... tight and difficult. The blenders were all broken so no frozen coffee which is what I came for. Tried a caramel nitro coffee andit was pretty terrible. I don't think I'll ever be back. Read more
The best Starbucks I?ve been to in a long time. Peaceful for studying. Not crowded. Nailed my drink order the first time. Kind... staff and clean. Beyond happy. Will def come here instead of the one closer to my house for all of the above reasons. Worth thedrive. Read more
Do not order a hot chocolate from Starbucks. It tastes like brown coffee water. My poor 7 yo's first experience with Starbucks... was her tasting her hot chocolate and saying it tasted funny. Our hot chocolates tasted like brown coffee water. Disgusting. Ididn't have the time to take back and ask for a refund. I truly wish I did. You have been warned! Read more