Reviews for Dunkin' in Lauderhill, FL
Excellent service by Jordan. We forgot something when placing our order and accommodated us quickly. No attitude. Very... friendly. Dunkin is life...lol and 1st time at this location. Be back again. Read more
Went at 0540am no one around with all the lights on. When people are there I ask for something well done it comes out cold and... raw. Not hard to toast something on both sides. Read more
How does this location stay open? Every time I go I never have a good experience. I have NEVER had a good iced coffee nor latte... from this location. Always horrible customer service no matter how polite I am. Today, my caramel iced latte tasted like watereddown coffee with a pinch of sugar. This location seems hopeless. Read more
Went to use the drive thru and a red Buick was illegally parked at the entrance. When I went into the store, only one employee... was working at the time. This employee illegally parked their car to avoid taking both drive thru and in store orders. Does theowner or leadership team know about this? Also when I went into the store, I waited some time to order because another employeearrived and the ONLY employee in the store LEFT THE BUILDING to move their car from the drive thru. Please staff your storeproperly to avoid inconveniences to your customers. Thank you. Read more
My sister contacted me crying because the manager of this establishment verbally assaulted and made her a spectacle when their... menu was down showing a black screen and she needed time to review it. I can only paraphrase some of what she told me because itwas a lot but. I guess, something ticked him off prior because he then tells her that his other cars before her had no problemand was getting agitated telling her she needs to go. She pulls up to the window where he doesn?t open it and when he does hestarts yelling at her that she needs to leave and starts yelling at the cars behind her that she won?t leave when all she wastrying to do was get a name to file a customer service complaint. Check your cameras I?m sure you?ll find the interaction and IHOPE it has sounds to hear the horrible way he went about it. Shouldn?t be a manger much less in a customer service role. Shehas escalated the issue to Corporate because that behavior is not acceptable. Tall Caucasian manager. Read more
I came and ordered a few items. After every item it was a rush saying "is that it"? With that order between the "is that its" I... ordered 3 donuts. I was told to pull up and the SAME voice from the box gave me my total. I was only given 2 donuts. She saidwell the person who rung it up only charged me for 2. Ok, fine since she had a dual personality I asked for the third donut andpersonality 1 or 2 said I can't make orders at the window!!!! I asking for 1 donut but she can't charge me 67 cent or so for thedonut one of her personalities missed?? Fine screw the donut and pulls of as she screams something out the window. I get homeand look at my hash browns and they look like cold hashblacks!! How do you burn them without OIL!!! Never going back, don'trecommend unless you want to go inside and check your bags! Read more
Glad this place got a new face lift. New management and all. Because whew.. customer service was like teeth pull before. Donuts... taste fresher. I?ll Deff be Back n Back why not? It?s right down the street from my office. Stop by! Treat YO self!!! PoeticApproved! Read more
I?ve never received food like this in my 43 years of living the young lady was extremely dismissive told me this is the way all... wraps are prepared burnt with a hard shell . She was more upset I requested to have it made over rolled her eyes Read more