Reviews for Ghirardelli Chocolate Outlet & Ice Cream Shop in Lathrop, CA

Is a nice little outlet store. Has everything you could want for Ghirardelli products. Smaller than I thought it was going to... be. Shares the same space as KiwiCo which makes Kiwi crates. Has mostly chocolate squares but some cocoa products. Hot chocolateand brownie was very delicious. If you like chocolate and are near then you need to stop by. Read more

This is the 2nd time I?ve been disappointed at this location. The place barely had 1 more family apart from us. First choice on... the menu unavailable. So ordered lands end sundae and strawberry hot fudge sundae which both turned out disheartening with thequality and presentation. Ice cream was melted, barely holding the shape of a scoop past the pick up counter, strawberry andcookie were rotten, could barely find fudge in the lands end and burnt in the strawberry sundae. Not sure if it is the staffthat doesn?t bother to make any effort. Done with Ghirardelli?s for life!! Read more

This was a most blissful experience with Chocolate and Ice-cream!! The Ice cream I had was the famous chocolate fudge, honestly... I have no words to describe! Ice cream - 5* rating of its taste and everything from its texture to Color ! It?s was a blissfulexperience! The Chocolate I pick was the 72% Dark : I love the balance in the 72% is just the perfect blend in my opinion andit?s delicious, I can?t rate a chocolate. But it?s become my favourite now!! Read more

Good ice cream and shakes. Very rich and creamy. They have some good deals on chocolate. Tried the gold rush sundae and it was... very good and tasty. Read more

I'm not someone who craves a lot of sweets but I specifically crave the sundaes from here more often than I was aware I would... when I first tried it. Dark chocolate all the way! And give the salted caramel a try! Read more

We ordered the Banana Split and the Hot Fudge Sundae, respectively. I had Rocky Road ice cream, in lieu (supply chain being what... it is in COVID times) of chocolate -- an excellent suggestion from Allianna. The Rocky Road, Strawberry, and Vanilla ice creamsin my Banana Split were rich and flavorful. The luxurious hot fudge, thick whipped cream, and firm bananas balanced out thesweet pineapple and sweet and tangy strawberry toppings very well. That being said, even a simple bowl of those sweet and tangystrawberries in cream would have been delightful. My nephew enjoyed his Hot Fudge Sundae, too. Although he is not as big a fanof thick whipped cream, as I am. But he agrees that the hot fudge was very good. The shop was clean and the staff werepleasant. I called back after I got home because I thought I had left my credit card holder on the bar. The young lady whoanswered the phone actually took the time to walk over and look to see if I'd left my card holder in the area I'd previouslyoccupied. Very good customer care. ???? NOTE: If the desserts and chocolates Ghirardelli sells in their confectionary were notsweet, then they'd be doing something wrong. Read more

Got a brownie sundae. Very delicious but very sweet. Felt like it should be called chocolate diebetus Sunday. Customer service... girl was polite. Nice clean place. Read more

Great stop on the way home to So Cal. to cure a dessert craving. We had the banana split with was yummy and you are able to... change the ice cream flavors to your choice. Prices for candy are about 20% under retail. Cashier are friendly and it wasn't toocrowded. Read more