Reviews for McDonald's in Latham, NY
I ordered on the app and let them know when I was there so they could make the food. They brought out an iced coffee that was... smaller than I ordered and watered down, like it had been sitting for a while. Most of the ice had melted. I asked the ladywhere the sprite was that I ordered and she said "oh. I didn't see a sprite." then she left. I assumed she was going back in toget the drink for me but she just never came back. :/ Read more
Worse McDonald?s ever. The employees were very rude. Messed up my order and cursed me when I told them it?s wrong order. Never... ever coming back here again. They need to learn good customer service Read more
This place ain?t the same any more if you wanna eat lunch& wait 30min to get you?re food & then you?re order is wrong. Then they... say there gonna fix it & forget about you. So I asked for a refund & the manager ain?t even cared to ask what was wrong she justsaid the cashier will give you a refund & walked off Read more
Horrible service. We walked in and had to use a kiosk which had huge technical issues making us have to go to the counter not... even knowing what order number we had and the wait was so long. I waited 30m for a Big Mac meal. One guy was pretty good at hisjob but this review has to be one star because of the rude girl who gave attitude to people waiting. She walked to the customerside of the counter with a stack of cups put them on the table and said: ?If you guys want cups you can grab it off the stackyourself cause I don?t get paid enough? and stormed off. Read more
If I could give less then one star, I would. None of the kiosks worked. The floor was a mess, the bathroom was gross, and the... urinal didn?t flush. The girl at the front register was almost unintelligible. She didn?t give us receipts, the food took 30minutes with no line before us. She left a stack of large cups for anyone to take. I ordered a medium meal, and got a smallfry. I guess the large drink compensates though?. Edit: I also ordered a strawberry creme pie, and got an apple pie? insane Read more
Absolutely awful! Gave us the wrong coffees without telling us the machine for frape was broken in the first place and it... probably wasn?t anyways. Asked for a mcgriddle, gave a mcmuffin, asked for the HOT cakes meal for the pancakes to be literallyfrozen. Went back to then confront the issue and get the mcgriddle and ended up with a mcgriddle with just sausage on it no eggno cheese when it?s supposed to be a sausage egg and cheese. Terrible service and I guess lack of common sense. Read more
Waited in the drive through longer than I?ve ever waited at a McDonald?s. Ordered burgers with no pickle and got pickles. Also... ordered fries and they were far from fresh. As you can see from the picture, they take pride in their preparation of food. WorstMcDonald?s I?ve ever been to and Ive been to A LOT. Read more
Worst McDonald?s ever, I ordered some food last night everything was reheated and tasted like it was made yesterday, will never... go back to this location, and on top of that they forgot to give us the sauce. Disgusting we had to throw all the food away,good luck getting a refund. Read more