Reviews for Ala Shanghai Chinese Cuisine in Latham, NY
Outstanding food. I always enjoy how things come out in stages and screaming hot. The green beans are so perfectly cooked with... little bits of crispy mined pork and crunchy salt crystals. Beef bao bun are pan fried to a crunchy golden bottom. The bao arebeautiful clouds, a vessel for the most savory beef filling. ???? lions head casserole are meatballs in a silky brown sauce. They are much lighter than expected. Spicy pork noodles, nuff said. I think the beef with scallions is my newest favorite. There is such a delicious grilled flavor, it's incredible. No matter what you order. You can't go wrong. Read more
5 stars (last year) -> 1 star. DO NOT come here unless you want to test if you are their favored type of customers. First... experience in last year was great. This time on 05302022, overall fine food but the RUDE waiter bring the restaurant into theforbidden list. I gave 20% tip for the other waiters and asked them to not share it with a waiter here (who seemed to be themanager, unfortunately) that is the worst waiter I have ever met. I hope the restaurant can respect this request. When orderingfood, This waiter was very impatient and rude, as if us ordering food brought him great inconvenience. After we mentioned our 7dishes, he only recorded the names of 3-4 dishes and considered those to be all that were ordered. One dish was not available,which was fine. But the way he told us ?out of stock? was very unprofessional ? annoyed and looking at us with side eyes atmost. When we tried to confirm the ordered dishes and found one missing, he said that we did not order it before. Before heleft, we asked him whether he exchanged the one dish to the other one. He said he would order it only after we reachedconsensus, while everyone just agreed to swap the dishes. Besides, we did not spend extraordinarily long time to order. We wereliterally jealous towards the service received by a nearby table with another waiter, as that waiter patiently explained theflavors of several dishes with a smile. We were so surprised and disappointed (and some of my friends were furious) at thetreatment we received. After checking other reviews, it seems not only us have been treated rudely. I have no idea why he woulddo that. If he didn?t not want to serve anyone, he should have told them upon greeting them, instead of providing horrible ifnot disgusting service and ruining customers' experience. Please leave customers for better service in good restaurants. Read more
Had an absolutely terrific experience here on 5/4/22. As someone with celiac, gluten free options that are safe from cross... contamination are hard to find. The manager came to my table to explain how everything was prepared and what would be safe forme to eat. I had the steamed chicken dumplings as an appetizer and the sesame chicken as a main. Even had the eight jewel stickyrice for dessert. Everything was so good! As it was my very first time having Chinese the manager even taught me how to eat withchop sticks. I will eat here every time I'm in the area. Highly recommend! Read more
Came here on a busy weekend night and we were sat down about 15 minutes after calling and waiting. It took another 20 minutes to... get our order in because all the waiters were paying more attention to the other tables and surprisingly, were clearly much moreattentive to the white diners. My partner and I being POC were sat before two other tables, and were the last to get theirorders in. This is just amusing to me because this is a Chinese restaurant. Our food did take a little while to come as well,and a chef stepped out into the dining area to greet a couple at a big table(which was meant for a party of 5+) while we hadlukewarm soup dumplings that were starchy? Just a bit disappointing. The main reason why we came back to this restaurant wasthe Peking duck dish! I remembered it being very good and it still was! However all of our food took a while and waiters wouldcheck in with every table but ours, still paying more attention to all non POC when I?m waving around and asking in my nativelanguage to place an order/ask for check. I made the decision to not tip them the full 20% that I usually do that day. There areunfortunately not many good Chinese restaurants in the area. I recommend the Peking duck if you?re willing to wait a while butif not, try another place. Very disappointing experience. Read more
This place would be considered expensive in TX but it is worth every penny!! The food is Amazing!! The soup dumplings are... fantastic! The Hot and Soup Soup is the best one I've ever had anywhere in USA, the scallion pancake was crispy and good also.The Shanghai eggroll fell short for me, but no worries !! Go here immediately!! Read more
This is some of the Best food, it was a real pleasure to eat here. The Soup dumplings were really good, the sweet and sour soup... is one of the best I ever had. The scallion pancake was crisp and tasty. The Shanghai spring roll fell short, in Texas thiswould be considered a moderate to high end restaurant as far as prices go, but it is well worth it just for the experience.iwill eat here again the next time I am in Albany New York. Read more
HIGHLY NOT RECOMMEND The foods deserves 4.5 stars but the I?d put 0 star for attitude of waiters. Definitely more welcoming to... white people and ignore Asian (?). Takes forever to serve the dishes and arrogant to customers then still demanding 18% tip???Even standing by when the customers sign the bills and argue with us when we custom the tips at 12%? Even ask us to put the tipin the machine again, we were confusing if there is anything wrong with the machine or the transaction but all he wanted was thetip increase. Say NO and never come back. Very bad service, highly not recommend, there are ways more better restaurants withdelicious hot-pipping dishes and welcoming waiters and waitresses. Read more
This place was great!! Very busy-glad we had a reservation. We had the dim sum (pork and crab, as well as chicken soup... dumplings). They were pretty good, but my favorite was the Peking duck and it was executed perfectly. We also shared a pork andbroccoli dish as well as kung pao chicken. My only feedback is that the food could have had more seasoning-maybe next time I?llask for spicy. The wine list was pretty good too. Prices very fair. The service is a team effort and fast. We?ll be back! Read more