Reviews for Pizza Hut in Las Vegas, NV
The manager at this store was amazing from the start to finish.It's hard to find great customer service these days..she was very... polite and had a great smile you could hear over the phone which lightend the concern I had Read more
Ordered a deal for 2 medium pizzas with raiders cups. We got a call saying they couldn?t deliver in the last 30 minutes before... closing. Unless that was a new rule that?s a lie. I used to work for a Pizza Hut in North Las Vegas and we had to accept ordersuntil closing. We do pickup instead because we want our food and we were told that they would have to cancel the delivery andreplace it as a pickup. On the way, we missed a call and when we called back they told us they weren?t accepting any orderswithin the last half hour. We told them we already placed an order and they called us. The woman on the phone stated that theywere going to cancel our order since they were closing soon. My husband responded saying we were about to pull up. The womanrudely said that we only had 10 minutes. When we get there, my husband goes in to get the pizzas and comes back to the car evenmore upset. They asked him if he was placing or picking up and when he asked if they accept orders 10 minutes before closing theemployee told him that it?s different for carry out. They give him our pizzas, throw the sauce on top of the box rudely and werenot going to give him our Raiders cups. When he mentioned the cups he was told that since it was a delivery order it had to bedelivered in order to get the cups. He responded that the order was replaced as a pickup and he should still get the cups weordered. The woman went to the back and brought out one cup until he said there should be two. The woman did not believe him andhad to ask her manager before giving him the second cup. While he was inside, he could see the pizza tracker that stated threedrivers were on deliveries and one had left only two minutes before we got there. So we couldn?t get ours delivered becausethere was 30 minutes left before closing but THREE drivers were currently delivering? Also, I got a pizza and requested squarecut, and after everything we were put through with the lies and contradiction of themselves I find Read more
Always have problems with this location.... Today it was that they didn't cut one of the pizzas. Like... Not 'it was cut... badly'... They just didn't cut it at all. Read more
Using my account on the Pizza Hut mobile application I ordered The Stuffed Crust Pizza with Roma tomatoes and white sauce. It... was deliciously prepared. Fresh toppings, cheesy filled buttery crust toasted just right. And served to me warm in a hot box.The tiny waiting area was clean. The young lady was friendly and helpful. I never noticed this location. Location notes: Theestablishment is small and easy to miss. It is tucked away at the far end of the Sunrise Marketplace Plaza. I bought the pizzafor $3.25 because I redeemed some of my pizza points and still received 6 points for my order. Thank you for the great service.We will be returning often. Read more
Pizza Hut in my honest opinion has been on a massive downward trend to me as far as their pizza's flavor goes. I hadn't been a... fan of their pizza in ages but years ago they did their gourmet pizza's added new types of pizza and crust flavors and drizzlesand I absolutely loved pizza hut. The pizza tasted good and was a great deal, fast-forward to today and all of those things aregone and the pizza is back to tasting bland to just okay at best. I placed my last order with them because it had been a whilesince I had ordered one and hoped maybe there had been some improvement. Sadly this was not the case, Pizza Hut needs tore-evaluate their ingredients/prep-methods/everything and possibly hire taste testers that have actual taste-buds and make somemoves. My review is based purely on the absolute mediocrity of the pizza. Read more
I order online 2 pizzas they messed up on one of them i wanted sausage with jalapeno gave me pineapple sausage order 8 pc wings... didn't get it they send me home with crispy, cold pizza went back to the location told them they gave me a wrong pizza he saiddo you have it?i said no pizza was cold enough as it is he was standing there thinking didn't know what to tell me i said idon't even care about that pizza.they offer me a 6 pc wings when i paid for an 8 pc send me home with the 6pc and i said can iget jalapenos on the side he seemed confused like not wanting to give me the jalapenos that i paid for and they never put it onmy pizza wow i feel like i got played the money i paid for never again going to this location thanks pizza hut im a manager at afast food restaurant and that's not the way to do it. My kids where hungry so at this point they didn't care how cold the pizzawas. Read more
REALLY? This is what was delivered to me. Did the delivery person drop my pizza? Slam on their brakes and send it flying? Now... I've been on hold for several minutes trying to reach them. Unbelievable. Read more
This place is a joke. They forgot a pizza in my $100 order and when I called back to speak to someone I was treated so badly. I... asked for the name of the person I was speaking to & he wouldn't tell me. He said I was gonna file a complaint on him. I askedto speak to the GM & I wasn't able to get their name either. Shame on you Pizza Hut for treating your customers so rudely. Shameon the management at this location for allowing customers to be treated this way. It might not make a difference but I willnever spend another dollar here. Its disgusting how you run your business. UPDATE.... on 10/26 the owner reached out asking if Icould tell them my experience. Which I did in length. I have never heard back from anyone. HORRIBLE CUSTOMER SERVICE. you haveclearly forgotten what your in business for. It is absolutely NOT about your customers. Next time I want pizza I will callDomino's. Pizza Hut is trash & this location is GARBAGE. All because you don't care about your customers. Read more