Reviews for Papa Johns Pizza in Las Vegas, NV
Been here 25 minutes waiting for my pizza while the dough is sitting ready at the make line with this girl nappy hair flowing... all over the food after handling money, her phone and other products without washing their hands. The manager with the facetattoos walked away and is nowhere to be seen and the poor delivery driver is over here confused while nothing is being made..I'm about to cancel right now! Read more
Placed a delivery order for my husband and I for lunch in time for it to be delivered to us. 30 minutes later and 9 minutes... until our lunch hour begins they cancelled our order, so now no lunch for us. I haven't had Papa Johns in years because of poorcustomer service issues, but though we would really like to try the new papa bowls. I guess not much has changed over the years.It's back to Dominos for us!!! Read more
The Customer is always right. Apparently, this adage was not observed by the manager at this store. First our order wrong, then... the manager argued with us when we brought the pizza back. We ordered one extra large pizza--one half double pepperoni and theother half veggie garden, since half of our party is vegetarian. What we got was one half plain cheese pizza and the other halfpepperoni and garden. Instead of trying to resolve the situation, the manager argued with us and stated that we were returningan old pizza in order to get a free pizza. We ordered the pizza today, 8-21-2022, the same date listed on the returned pizza.Themanager was dreadfully rude, arrogant and disrespectful. We will never order from Papa John's again since this particularmanager was abusive and insulting. Papa John does itself no favors with managers such as this one. Read more
I just wanted to share a poor experience at this store. I ordered a new epic stuffed crust pizza with added sausage. What I got... was a pizza with very little pepperoni and even less sausage. The store wasn't busy. Mine was the only order. I can only assumethe employees don't care because this pizza was extremely poor. If I could have given 0 stars I would. I will not go back tothis store. To me me this is inexcusable. Read more
When I walked in someone said they would be right with me, but ten minutes later I walked out without ordering. Even though... there were several employees moving around, someone at the register who was on a phone call, and others who came and went to theregister, not another person spoke to me even though I was trying to get their attention. Read more
I ordered a pizza from this location and the pizza never arrived. I used my rewards point in the order just to see them... disappear. I ended up ordering from Domino?s. The arrived quickly with the order. I will never order from this location again.Their service is terrible. They want your money but do not want to give you the product. They want your money but refuse to giveyou the product. Read more
Love this Place. Pizza is absolutely delicious! Today unfortunately I did have a unfortunate experience with pizza preparation.... However I called and spoke with the manager by the name of Amanda who quickly rectified the situation! She promptly prepared mea new pizza and ensure that this would not happen again. Because of her rapid response and friendly customer service I willcontinue to be a loyal customer to this establishment. Thank you so much Amanda you made this experience pleasant. Read more
This has to be one of the worst stores to shop at I?ve ordered from this place 4 times and two have been the worst. 1 star is to... many this place should rehire or train the staff customer service is some of the worst in town. I love papa johns but will neverbe buying at this location again nightshirt staff should be fired and start from scratch. Ordered a Shaw-a-roni and it barelyhad any pepperoni on it I told the person. And he said that?s the way they are obviously he needs to be trained . Like I said Iwould advise anyone to ship at a different location and just avoid this store save your time and your sanity Read more