Reviews for Menchie's Frozen Yogurt in Las Vegas, NV
We were just in the store today and had to leave without buying any yogurt. We are a family of four and had been coming to this... store quite frequently for the last 3 years or so. Today, we came in and there was nobody at the counter, the smell was musty,the floor was very sticky everywhere, the yogurt dispensers were messy and looked like they have not been wiped all day, and thetopping area was a big mess with some dispensers empty. It was disgusting to say the least. We used to love the store, but Idon't think we'll be coming back there anymore. My kids were sad about it. Read more
Munchies yogurt is the best thing I have ever put in my mouth I could eat this for breakfast lunch dinner and desert I would... recommend coming here I am always looking forward to the new flavors. Read more
I don?t usually leave comments, but as I have worked in the service industry for so long I felt this needed to be said. I took... my family to Menchies in Downtown summerlin for Yogurt after a movie and the window sign said closes at 10pm, we got there about8:45pm and proceeded to get our yogurt and toppings, the young lady working the counter was polite and checked us out. We wentto the patio to eat our yogurt and weren?t there for 5 min before a young man came up and asked me to move down the sidewalkbecause they were closing up. I asked him, aren?t you open until 10pm? That?s what the store front signage states? He said, manI don?t know why it says that, but I have to close the store. There was another family outside eating yogurt and they were notasked to move down the sidewalk to eat at 5 guys picnic tables, just me and my family. I went inside and asked the young lady ifshe had a corporate phone number and she said no, I told her that the young man needs lessons on customer service as we werespending our money there and supporting the business. Needless to say after that my family wanted to leave, so we threw away ouryogurt and left. I hope this message gets to the right people to relay what needs to happen in training of some associates, Ifor one will never visit this location again. Read more
I never write bad reviews but I feel the business owner should be aware of what is taking place considering it?s probably money... out of their pocket. We ate dinner next door at sushi loco and then went to get frozen yogurt after . The sign out front saidopen until 10. It was about 7.45 and we were outside playing the game set up, I noticed I hadn?t seen any employee for quietsome time out front and then when a customer came in it took minutes before they came out and seemed quiet annoyed. They thenbroke down some yogurt machines. I peaked my head in and asked what time they closed they said 9 , but since they were cleaningeverything up before 8 I told my children we better get some ice cream now . They literally had 5 flavors out and the leastpopular ones at that. When I asked about the other flavors they said sorry we are out for the day. Half of the toppings were putaway and when I asked about those after waiting for an employee for minutes they also said sorry out for the day . Quietdisappointing . We then sat outside to eat our ice cream (which my kids didn?t eat because they didn?t like the flavors, wasteof money, and also then my father and his friend and wife didn?t get any when I told them what flavors were left )and they cameand out the chairs away and finally emptied the over flowing trash outside . Many customers walked in after I was there and evensome left do the lack of selection . Maybe they should change the hours on the door and online but also write but we startbreaking things down and cleaning up an hour and half before closing time. Read more
Our first time trying Menchie's Frozen Yogurt. We are a family of 5 and everyone enjoyed it! This is a very clean establishment... with a lot of variety for your frozen yogurt! Definitely recommend checking this place out! Read more
This was my second time at this location and honestly I won?t be going back. Got there at 8:15pm, yes, they close at 9pm. But... when we walked in, the 2 young adults working there were already clearing out the machines for the day. There were about 5flavors that still had yogurt. I had my 3 kids with me and they were looking forward to it. We walked in and didn?t getacknowledged whatsoever. No eye contact, no hello welcome, no heads up. My kids had grabbed their cups and the young girl thatwas there almost ran them over with cups of yogurt that they were getting ready to throw out. Again, nothing, absolutely nothingwas said except for ?oh, excuse me?. I turned around and just walked out. My little man was upset and cried. The least employeescan do is acknowledge EVERYONE walking through the door and say hello. Read more
Great frozen yogurt with a good variety of favors from chocolate and vanilla, to raspberry and pomegranate.
You serve yourself in a well organized system and pay by the weight. The toppings at this establishment were well stocked and a... nice addition to the yogurt I chose. The storefront tells you it is kid friendly with games. There are more games inside.Nothing was sticky. Read more