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Reviews for Jack in the Box in Las Vegas, NV

Madie Eaton 1 year ago
1

I have had a lot of small bad experiences here but nothing worth leaving a review. Today was exceptionally bad. I work at... Starbucks and I understand what it is like to deal with a fast pace work environment - I have a lot of understanding &compassion for employees in the service industry. However, I made multiple attempts to be kind with the employees and they allwere short and had no interest in being kind or making small talk. It wasn?t too big of a deal, I could tell they were stressed.The WORST part of this jack in the box is that they put everyone in their very crammed parking lot and make them wait for theirfood to not bring down their drive times. After waiting for 25 minutes in the parking I noticed that 4 cars that ordered afterme had received their food then left. I tried to ask an employee and she ignored me. I asked the next employee who ignored me atfirst but I had to keep trying to get her attention and she finally addressed me. I politely let her know that I had beenwaiting for 30 minutes and everyone who ordered after me was gone. She did not apologize or show any care, she just told meshe?d grab my food. A few minutes later another employee brought out my food. There was NONE of the sauces I asked for AND theyalways have a receipt in the bag with a written description of your car. There was no receipt. I feel as though my order wasforgotten which is OKAY - it happens. What I do not appreciate is the lack of maturity and care from the girls working. Itleaves me feeling very negative when I tried to be kind and was not treated with respect or care. I also feel like it?s notappropriate to throw everyone in your parking lot for EVERY ORDER? how can the company keep any tabs on your service rates? Theyneed to keep people in the drive thru for longer to control the traffic - not shove everyone in a crowded place. It?s hard forthe employees to even find the cars because it?s so unorganized. No one is being held accountable and this location i Read more

Jennifer S. Schulman 1 year ago
3

Decent... I like their ultimate cheeseburger, the ultimate breakfast sandwich, and the teriyaki chicken bowl with egg roll!... Those are the best items in my opinion! Try one for me please! Read more

Jon Augustine 1 year ago
5

Best jack in Vegas. I will be there again today for breakfast. Clean quick and fresh food. Yes please. Nina is a awesome... employee . She and the crew are stellar. Read more

Sergio Gomez 1 year ago
1

Asked for a bacon ultimate and they f forgot the bacon, are you kidding me and I try calling and they don?t answer

Tyler 1 year ago
1

The afternoon service and food here sucks. All the employees are very short with you, act like it?s such an inconvenience to... serve you. Then you are told to pull into the parking lot and the food will be out in a minute. Be ready to wait at least 10-15minutes. And after all that the food is horrible. Fries are burnt, buns are so dry you have to take them off, sauce tastesexpired, this place just really needs a huge rework. Read more

Kwatz 2 years ago
1

Service was awful, little girl at the drive thru window was rude, she had a bad attitude, and was very demanding!! The food was... even worse, after being told to "park outfront", not a please or request but a demand, we waited for about 5 minutes to receivethe nastiest food, the fries must have been sitting for atleast 30 minutes, they were cold, hard as a rock and not edible! Let'stalk about the loaded tiny tacos now! Again, old as can be, soggy, not a sign of crunch to them, they looked and tasted likethey sat in a plastic warmer for hours, and again cold and not edible. Moving on to the double jack!! Haha, that thing was anembarrassment, looked like a McDonald's double cheese burger on a bad day!! I thought jack was better than that! This burger had3 shreds of lettuce, a pickle and an unidentifiable sauce on a soggy, old bun!! Now the grilled chicken sandwich, the sourdoughbread was somehow toasted and still soggy, the chicken looked sick, it had a gray color to it, again about 3 shreds of hot soggylettuce and 2 hot tomatoes, the lettuce and tomatoes being the only hot part of this sandwich! They forgot all of our sauces weasked for so we didn't even have anything to try to help this food!! Needless to say, 17 dollars later my hubby and i were stillhungry and annoyed at the way we were treated!! Stay away from this location! The outside of the building is swarming withjunkies and homeless people, and the staff is just nasty rude! Do better Jack in the box do better!! Read more

Tara Davis 2 years ago
1

Menu says $1.99 for a kids meal but when we got to the window they said no no $3.99 pay it or get out of line. They refused to... honor the price on their menu board and we're extremely rude. Read more

Ill Wezee 2 years ago
5

Didn't get the guy's name but the cashier was awesome! That or the Big Munchies box is a godsend ???? Soooooooo many tacos,... nuggets and curly fries!!! ???? I don't eat fast food often anymore but that location is having me reconsider life decisions Read more