Reviews for El Pollo Loco in Las Vegas, NV
Ok food, seems to be best at dinner time. If you order food later in the evening it doesn't seem to be as fresh, chicken dry. ... Ordered a double chicken toastada. Read more
It's been a bit since I had El Pollo Loco, so decided to stop by and grab some lunch. Going through the drive-thru, I was... greeted at the speaker with, "What do you want?" by a female voice, latina-sounding. After placing my order and pulling up tothe window, I paid for and was given my order. I asked if I could get extra guacamole salsa and the guy there gave me a looklike, "really?" before obtaining two small containers of the salsa. When I got home, I noticed also that my order had flourtortillas, although I had ordered corn. The chicken was a lot drier and tasteless than I remember El Pollo Loco meals to be.Poor service and sub-mediocre food. For this visit, I thought I should be generous and grant the 2-stars. Read more
I like the food, they always have the temps right for the hot meat on the salads. But sometimes the customer service is lacking.... That?s why I only give three stars. If they can raise the bar for customer service, I would give all 5 stars. Read more
I ordered for immediate pickup, and for the third time in a row, am waiting curbside. It?s hot in Vegas and I don?t appreciate... sitting in my car when it?s 105 degrees. Own I have to go inside (again), complain, and not be apologized to. Read more
Absolutely the worst el pollo loco in las Vegas! chicken was dry & mac and cheese was dry probably left overs from day before &... employees acted like they didn't care about anything! NEVER going to the Cheyenne & Tenaya location AGAIN!!! Read more
Never got my food. Paid in the drive through, was sent to wait at curbside pickup, came in after another 15 had passed, had to... ask for my money back. No apology. Pretty uncool. Read more
Love coming here & making old school chicken tacos just like they offered way back when that's all they offered
Delicious hot fresh food served every single time to me with a ton of courtesy and a smile. The crew here kills it, Hands down... my favorite el pollo location. Read more