Reviews for El Pollo Loco in Las Vegas, NV
Got the 8 piece meal, and some other items. Was not impressed. Meat was very dry, and not the normal flavor. The only good thing... about the entire meal was the side salad...only lettuce, with no offerings of dressing. Read more
Ice machine didn't work. The person who worked behind the counter was kind enough to give us a cup of ice so that was nice. Dr... pepper was flat. I'm sure it wasn't there fault for that. The food was good. It was my first time eating there. Overall it wasokay. Read more
I am giving 3 stars for this staff not the food... my food was chicken tortilla soup and it was delicious but the uoung... Hispanic girl with burgundy hair let me sit for 5 minutes at the box to order and then she was nasty and even sarcastic...they were out of some of the sides . I really hope she corrects that behavior I Amy happy happy friendly person and thatreally bothered me how she drained my energy just in one interaction. She needs retraining for interaction with customers. Read more
I got the two piece meal spent about 11 bucks.... I didn't realize I would be getting two pieces of chicken the same size as... chicken wings. First and last time going to el Pollo. Read more
They leave out items of your order constantly! You pay extra for sour cream , they forget it you ask for flour tortillas they... give you corn. They make you feel uncomfortable when asking for extra sauce. Rude people and when you come spend money there 5times a week it's annoying it's never a good experience Read more
I always come here and spend my money for food for me and my entire family and they left out part of my order several times... before but it just hit today differently when they missed putting some of my order in the bag that there was no apologies noreimbursement for my gas( and everyone knows how expensive gas is now) my time or energy. It seems like it a regular thing nowwith no regard for customers. I won?t be coming to this location as much as I could help it anymore and I urge everyone toDOUBLE CHECK YOUR ORDER AT THE WINDOW! There is always a problem here Read more
This is my go to restaurant when I'm on my lunch break and want to eat healthy. It's always clean and the staff is friendly.... Great selections to choose from all at am affordable cost. Read more
Awesome! We got a $10 dollars coupon for two meals, i just paid for the drink...it's just that the pieces of the chicken are too... small, cornice size, not chicken size!???? UPDATE 11/1/2022 I was in a rush and stop by El pollo Loco to get something fordinner they were out of chicken, this is unbelievable, all they sell is chicken and they don't have chicken!! I had to wait 45minutes if I wanted, never mind...???? Read more