Reviews for Einstein Bros. Bagels in Las Vegas, NV
Lights have been out for over 2 years. Always empty coffee urns. Soda machine has been broken for over 2 months and when you... ask the help about it they shrug thier shoulders Read more
?[Before I start my review]? ?(Let me just say onething)? ?(The negative reviews on here are false. One of them I was literally... in the store when he was here and he completely started off being a jerk and told the girl she doesn't deserve to have a job. Ihad to step in and tell him to have some respect towards your fellow human. These people work hard here and are very KINDPEOPLE.)? This Einstein bagels is by far the most Best I've been to because there's one also close to me on lake Mead it meanand that 1 is nowhere near as good as this one my reasons? Well the manager there the African American lady she is so awesomeand genuine and her warm smile brings such a cleansing peaceful mood peaceful mood to the place she keeps her workers on partAnd on key with everything that needs to be done and she is such a sweetheart and yet Stern when she needs to be but it's a niceStern. You can tell she has a kind heart and a kind soul this place is very peaceful and very loving you will love getting abagel here and how they make their bagels is by far the best and the most professional I have ever been in my life. The warmthand love this store brings is up to parents on how customer service should be Read more
This review is exclusively about the store in Trails Village, and does not reflect on Einstein Bros as a whole. The people who... run this place are not well trained and extremely disorganized. I have gone there three times and each time they either don'tprepare the order correctly or it takes entirely too long. Today I waited 30 minutes to get a sandwich. There were only twoother people in front. I will never go to this store again, I've learned my lesson Read more
This morning we ordered some sandwiches and bagels and they ran out of the jalapeño bacon bagel. So upset that after waiting... for our food they couldn't fill our order unless we chose a different cheaper bagel, we returned the loose bagel order. However,the manager was so nice. She apologized and refunded the entire order, gave us a free sandwich the next time we would come in,and gave us the rest of our order for free. She went above and beyond. You could tell that she really wanted us to come back inthe future and we will. That manager should get a promotion. I wish all customer service was like that. Read more
They are so nice and friendly at this store, unlike the location at Flamingo & Ft Apache.
I generally don't go in here, but when I do, I'm never overly impressed. In general, the staff doesn't really seem happy to see... customers. They almost seem to appear as if customers are a bother. But, when I go in, I'm usually just there for a quick bagelwith lox so I don't give their service much thought. The quality is decent enough for the price, and I'm not there for a fulldining experience. But, today, I was super disappointed with the service and my purchase. The order on the left barely had anylox on it...both halves of the bagel were extremely lacking- oh, and the outer onion ring was the skin. The other order was better... the regular amount for the menu item. Not sure what happened. Maybe they ran out and didn't feel like opening a newpack? :( This kind of goes along with their customer service. Read more
Einstein Bros Bagels is close to my office, we go in every so often. Staff is as nice as they can be for a busy understaffed... place in the mornings. It would be better if they had at least one more person on the registers during the busy times. Read more
Cream cheese will give you the runs Countertop filthy Reported to health department Avoid this place, save your colon.