Reviews for Auntie Anne's in Las Vegas, NV
What a joke! I will never visit this location and possibly any other location based on service. They had 40 different items on... display but told me they were closed to restock.. I would have probably bought at least 3 items just sitting in front of me butthe two girls were way to busy chatting to stop for 2 minutes to take care of a now not so loyal of a customer. The WORSTSERVICE EVER! SO SAD!! Read more
Do not go there the workers are very horrible thry rude they answe the phone like its there house phone.They have ants in their... lemonade machine and still sale them to customers.The general manager let her employess talk to her any kind of way.She has awhole family that work there and also people thats not on the payroll she let come work in their.And the good part dont knowbody have a health card. Read more
Incredibly rude young male hispanic worker. Made scene in front of my and my friends and her kids. They had very burnt... (blackened) pretzel items in the display case. My friend nicely and calmly asked if they had anything fresh or was makinganything fresh and he snappishly answered "these ARE fresh! I just made them!" At same moment I was talking to my daughter whowanted pretzel bites and I said to her "but they are too burnt to eat". He overheard us and looked over those in line in frontof us, gave me a dirty look and loudly proclaimed "AND YOU don't have to BUY them"! He repeated it a 2nd time louder. I lookedhim straight in the eye and said "I know .AND YOU don't have to disrespect me." All 7 of us walked next door and ordered fromthat shop instead. Burnt items and very rude workers. I doubt the owner is making much money off the terrible employees. Idefinitely don't recommend! Read more
I AM STILL JUST SO IN SHOCKED here?s a copy of a text message I sent the district manager but here?s what happned, on 9/6/18 ?Hi... Michael, I am a customer from the boulevard mall and I was about to make purchases of pretzels and drinks until my daughter andi literally just seen your employee first nicholas s. which we found out he was the store manager and gave me your number rubbedhis nose and continued having a conversation with your other employee vanessa who flipped her hair into a bun from her hat andas we were going give our order she did not try and go and wash her hands or anything. That is very unprofessional and veryunsanitary especially doing it out in the open where customers can see them. Because this was a VERY BIG TURN OFF FOR US! AND WEREALLY HAD OUR MOUTHES SET for almond pretzels and i apologize for disturbing but we felt as if you should be aware of thismatter. ? Follow up so as no response from the district manager i wrote a letter into the contact us web page on 9/7/18 and isee why this location is jus a one point three star rating MICHAEL DISTRICT MANAGER TOLD MY MOTHER OVER THE PHONE SAME DAY AS9/7/18 THAT STAFF ARE NOT REQUIRED TO WEAR GLOVES AND USE TONGS ACCORDING TO THE HEALTH DEPARTMENTS AND THEY DIDNT HAVE TO WASHTHEIR HANDS AFTER TOUCHING THEIR BODY , PICKING THEIR NOSES, GOING TO THE BATHROOM, ETC. OH AND WITH NICK BEING STORE MANAGERTEXTING OUT IN THE OPENING THIS IS JUST BEYOND DISGUSTING! Read more
I would give it a zero stars if I could. Employee was very rude and did not want to sub anything even though I was going to pay... the difference. I wanted nacho cheese dip and gave me regular cheese... And charged me 99 cents per dip...then Forgot one of mydrinks and I had to go back and ask for it. Luckily I had the receipt. Never once apologized for anything. Horrible customerservice! I will never go to another Auntie Anne's ever again! Read more
The workers are very rude an unprofessional to their customers. They seem miserable with their jobs and they take it out on... their customers. The wait time is extremely long, as they are very short staffed. One of the workers didn't give a customer thecorrect change and when she counted her register and realized she did not give the proper change, she was disrespectful andthrew the money at the customer. There are plenty of other Auntie Anne's, don't go to this one. Total wait time for a lemonadeand mini pretzel dogs approximately 20 minutes.. Read more
We grabbed a pretzel dog late Friday night, it was so delicious it melted in your mouth. A few days later we got one on the... strip after a show and it was so hard and gross I couldn't even chew it!! Props to the cook at circus circus we will definitelyonly go back to this location. Read more
Very bad employee. Very rude....