Reviews for McDonald's in Las Cruces, NM
So play place is too small but nice equipment for the kids. Food is usually fresh due to high traffic
The poor kids working here have been set up to fail. Service levels have gone from ?typical McDonalds? to ?absolute clusterf?... since the remodel. Good luck getting everything on your order the first time. Also, forget what you know about ?fast food?: Ican get a quality sit-down meal for not much more money or time. Finally, have fun running the gauntlet of homeless when youleave! Read more
High end place. Good for the kids. The order machine is big and clear. The only thing they could improve is to provide Wifi for... parents while the kids are playing. Read more
Too bad theres a "NO" star selection. It's being times that in a row that my grandson wants a quarter pounder plain , the meal... and chocolate shake . First the employee did not know what a chocolate shake was , after being told several times. So when wedrove up the window. There was no order placed for us. Next we were told to go park because they did not have the chocolateshake ready. Which we did and we, than we were brought a full Quater pounder not a plain one with a coffee. There response afterthey were asked where was the Chocolate Shake , There response "They had given it to someone else" . When o spoke to the AsstManager she started by saying they have a high turn over and can't keep employees and they had 5 new employees taking orders .She was arguing their and making excuses for their horrible service. I highly suggest that it should be closed and have themtrain a crew and than open again. The Asst Mgr, told me that her GM would be there at least until a two weeks from today and itdidn't matter if I called Corporate because they would do anything about it but just pass it down to them again. Please everyonepass the word and don't go to the MCdonalds on Lohman, save your money and go to the one on main or else where. After all youare paying for the service along with the food . Read more
For the rebuild they did the inside looks like NONE of the employees care to clean. They messed up the order somehow even though... everything was entered correctly. It just seemed like the employees didn't understand their own system and how it worked. Read more
If I could. No stars. You are remodeled but you forgot how to cook a simple burger? Found this in my quarter pounder.
This location?s customer service is amazing for a McDonald?s! The staff is friendly, fast and get orders right the first time.... They have a Redbox for movies. The drive thru is the double one so you can order faster. If your in the mood for McDonald?s Iwould come here. Read more
I had a frappe made 4 times and it's still so watery I poured it out. Even the manger made one and it was even worse. I'm... very disappointed in you guys. I get a frappe every day and it is always the same yet today four tries later and still notright. What happened you guys Read more