Reviews for Carl's Jr. in Las Cruces, NM
I only really get the big Carl meal which is better than a big Mac in my opinion...the staff is always nice but sometimes... there's an awful smell in the parking lot. the drive through is kinda weird to get into if you have a bigger car and I suggestentering from Kansas Street off Solano for easier access Read more
Very clean, nice customer service and good food.
The staff is very helpful and friendly. I forgot my wedding band inside of my empty box (I don't like getting my rings greasy)... and one of the employees even started helping me look through the boxes for it. I found it, and am very grateful for them forhelping and being so understanding! Read more
When i first visit this Carls Jr location i had no problem with the service.When it came to having the 2nd and 3rd visit i had... bad service.The second visit had raw uncooked bacon in my burger back in June of 2022.On my 3rd visit Carls Jr refused to giveme my money back. Carls Jr management told me their egg supply was short at the moment.I asked for something else on the menuthat was on the breakfest menu.They said they were affected by the problem on the breakfest menu.I was upset that they didn'tgive me my money back.I was told to contact customer service to get it back.I left over 8 calls on the answer machine to get mymoney back.Never buy from Carls Jr since they don't offer any money back on online orders.People told me that is terribleservice they are offering.All i wanted is my money back.I had to walk to the Circle K to get my breakfest.The manager at thislocation lacks knowledge of knowing how to solve a problem. Read more
I only ordered a Coke. Took too long in the drive thru. The only persons in front of me got one bag but waited a good ten... minutes for it. I also thought three dollars and some change was a bit much for a watered down coke. But when I get food thereit's the bomb! Love the hand breaded chicken and great burgers. Read more
Kids play area is ridiculous dirty, they have a big new big sign saying "PLAY AREA OPEN". And it readily shouldn't be ????. ... Air conditioning was not on, it was blazing hot, kids breathing this filth. Equipment is dirty inside as well I could onlyimagine what inside the tunnels really look like ???? ???????? Read more
The line was long but the wait was short got to Burgers for 5 bucks seems like the bun were a bit dry and on the older side if... fresh however the meat and cheese were very fresh. So it was an ok experience not like it. Was when it first opened in LasCruces . But it was way more food than I could have eaten for 5 bucks. Read more
It's Carl's Jr.... but this location seems to have it together, hard to say I've only been here a couple times in the past 3... years. The experience I had tonight was great. The night crew was really hustling and service was with a smile. Read more