Reviews for Burger King in Las Cruces, NM

Would NOT recommend this Burger King!!!! Rude employee working the drive thru, sounded like he didn?t want to be there they way... he answered the drive thru, I placed my order and waited in line. When I got to the window my order was wrong when I correctedmy order at the window the manager rudely ?informed? me she would add something as a one time courtesy at the window when theyare the ones that messed up to begin with. When I got my actual order it was still wrong. I?m glad this red headed ?manager? wassarcastically waiting at the window while I was checking my order so that I could get a refund immediately. She acted like I wasgonna drive off with food that was wrong anyway and was telling her employees she didn?t care and that I could go somewhere elseall for me to see. I don?t know who would let a ?manager? like this run an establishment in customer service if they aren?twilling to provide at the very least good customer service. Read more

I placed an order through the BK app and upon arriving for pick-up I find out that the location was closed for the day due to... remodeling. If that was the case then the mobile ordering should have been disabled! Now I have to request a refund and go to adifferent location. Read more

I had the $5 your Way meal it's posted on their website that it's got double beef and it's supposed to have 2 patties this is... false advertising. The meal was cold And was terrible these people need to get their act together I'm surprised that theseBurger King's in Las Cruces aren't closed down cause they false advertise all the time. And the food is always cold and there'snever A-line go figure. Read more

New worker got our order wrong, and it was some how our falt, when being handed it by another worker. Man who has been working... there a long time, that wears all black like a manager. Was Ignoring my kids asking for a refill, cause I went to take my otherchild the bathroom and I saw him standing there, behind the wall, we made eye contact. And he still chose to ignore him, as myson said "hello anyone there, can I have a refill". Place is Infected with flies, hard to eat peacefully. If it wasn't for theplayground indoors. We definitely wouldn't come to this location ???? Read more

I ate there yesterday. Everything in whooper tasted off. I kinda thought it was just me. First the lettuce was bad so I took it... off, then the onions pickles and tomato and finally I was just like it?s just the meat. I stopped eating and kinda just satthere for an hour and let my kids play in the playground. I felt sick and tried to go to the restroom to puke but nothing camebut I knew I didn?t feel good. Sorry long story but now I am stuck at home with food poisoning. My daughter is also sick but shedidn?t eat my whopper, she had chicken fries. The place also seemed like a mess, well I mean the people working. One lady thatlooked like a manager was just there talking to like her daughter for a good 20 mins when there was a line of people. I was aperson in the line and very clearly heard her tell Other workers that was her daughter. Read more

I wasn't gonna leave a review because I rarely leave bad reviews and because I understand fast food is a difficult job. I have... to say that every time I go here or order from doordash I am missing food or given the wrong food. This time its not busy butlike always the workers are very unwelcoming and seem bitter. They take the order and park us (not a problem) then bring use thewrong food, then we go in and they remake it and again it's still missing half the order. They fix it again and I happily gethome and take a bite and....they threw a handful of jalapeños on my burger -_- if I was sensitive to hot things it would haveruined the whole meal and id have to drive back again but i can live with it. I dont think we will be coming back for a fewmonths. Read more

You know with all the problems fast food is having, this store is absolutely the best I've experienced in a long time. The drive... thru was busy but moved fast. The order sign was easy to read and her voice was clear (not fuzzy or full of static). The guy atthe window was friendly and even said hello when I pulled up. The food was hot and perfectly done It wasn't over cooked orsoggy, it was put together (not so sloppy it made a mess). Even the fries were hot and fresh. I really hate soggy or saltyfries. I don't usually pick a restaurant on this side of town but it was convenient and again, fast and friendly. This staffshould be commended they gained a new customer who will tell everyone! Thank you so very much. Read more

Standard BK menu, no complaints or anything spectacular about the food. Very clean inside with great A/C. Great conditioned play... area for the kids with tables inside so you can keep an eye on them. Read more