Reviews for Baskin-Robbins in Las Cruces, NM
Their staff is extremely unwelcoming. They made me feel nervous to ask for anything it felt like I was a bother to go in there.... They made everything right but I felt scared to even ask for whipped cream on my shake. As a worker in customer service it?svery unsettling and my fiancé and I were the only customers in there so it?s not like it was busy. Read more
The staff is extremely rude & not helpful when asking about flavors. Baskin-Robbins is a good treat but they need new staff or... better management. Read more
Rude staff, dirty facilities and the ice cream tubs were all melty and nasty looking.
Terrible found two hairs in my ice cream. Two hairs.
Went last nite spent over $40 we got the warm brownie with hot fudge, well No hot fudge, brownie was Very Stale, very small... scoop size of the kids . BR has gone down bad Read more
Ordered ice cream from Grub Hub (I know, I know). But it had been an awful day and it was late and I wanted something to cheer... me up. Ordered one sundae for myself and one for my husband, they canceled mine without even offering areplacement/substitution. A perfect end to a terrible day. Thanks a lot. Read more
I?ve always loved BR in Las Cruces, super friendly staff and always willing to try something out of their comfort zone! I?ve... been there before asking for a ?crunchy caramel shake?, it?s something I used to get all the time in other countries? BRs andwhile they admitted they had no idea what I was talking about they said they could try if I somewhat guided them throughit! More recently I wanted a dinosaur shaped cake for my daughter?s birthday, needless to say they went above and BEYOND! Justto be sure I would like the cake they gave me TWO options to pick from, now I don?t know the name of the girl that made it butit was phenomenal! Way better than what I had in mind! ???? All around good vibes from these guys, I hope they never lose theirenergy and spunk! ???? Thank you for helping make my daughter?s birthday that much more special!! Read more
The kiddos got 2 lol.... Super friendly! Great service...