Reviews for McDonald's in Laredo, TX
Employees were nice the only reason it?s a 3 is because they slathered mayonnaise to excess
terrible service.. no acknowledgment I was standing there and I was seen several times but it was like I was invisible.. dine... in no longer a priority.. Every staff member attending only drive thru. I could tell this because no one else was in the diningroom. I wish there was a sign that customers are no longer welcomed in restaurant. Read more
Very poor service in drive thru. The lady was rude and didn't repeat the order as required, according to manager. I had to wait... 20 minutes for order to be corrected. It's not the first time, but will be the last for McDonald's. There is better service inlocal restaurants. Read more
It?s McDonald?s, guess if we keep coming back something has to be good. No line this morning, well that is until they had... problems with my order. There are very few McDonald?s that get my order correct. My special needs kiddo just wants beacon.That?s it abs it throws everyone off. Staff was nice. Easy access in and out. Read more
Pickle allergies here...... Sure look like pickles to me. I always tend to avoid any McDonald's sadly i went against my better... judgement. Typical McDonald's quick to take your money then go park in a spot and wait for incorrect orders and cold food. Notsure how you can mess up this one. Employers need to start giving entry elementary exams to their staff to ensure that they canat least read and understand basic entry level English. Should of just gone to Whataburger down the street. Read more
Came about 1pm. Inside dinning area wasn't busy. Staff was not idle and I was attended immediately. I ordered a #9 Home style... meal($6.91). Meal took about 2 minutes to get to my table once completed order. Over all meal was fresh and hot. Meat wasthoroughly cooked and dried were hot and crispy. Not overly salted as well. On scale of 1-5 5 for dinning room cleanliness 5 forcustomer service 5 for freshness of meal 5 for restroom cleanliness 3 on meal presentation Burger was made sloppy for such aslow time of day. Over all I give this place a 4.5 . Presentation of meal means a lot. Don't be in such a rush as to make aburger. It's like the center piece to many McDonald's meals. Other than that what a great job on keep your restaurant clean.Especially restroom. Dirty restrooms usually mean dirty kitchens after all. Read more
Avoid this McDonald's. This particular location left a bad impression on me and my family. The service was not very friendly to... begin with and our order was not delivered correctly as well. To be fair, the cashier did correct the mistake when asked to doso. However, we waited over 20 minutes to receive our order on a night when the restaurant was not so busy. Additionally, Ispotted the employees at the back of the house putting ingredients directly on the counter and then on the burgers. Our ArtisanGrilled Chicken Sandwich tasted like a rubber shoe sole once we received it, and was lukewarm. The floors of the restaurant werea messy collection of crumbs and trash, the bathrooms look like they needed cleaning and the tables were covered in a film ofgrease. The tray we got our food on had what looked like days old mayonnaise stuck on its side, as if it was not washed in quitea while. Overall, please please please avoid this place if you can. It will ruin your day. Read more
Avoid! No free refills! While Mcdonalds encourages their franchises to offer free drink refills this location does not honor... free refills, avoid this location and support locations that do honor this policy Read more