Reviews for IHOP in Laredo, TX
SUCKS! Very slow and bad service. Food was extremely cold. Me and my family ordered pancakes and they were not warm at all.... Aside from that, the cherry on top was the fact that the mugs are toddler size. Completely downgraded. Never coming back. Read more
Im giving the whole 5 stars not to the restaurant but to our waitress herself. Everyone else seems to not care about their job... or their customers. Rude all around! IHOP please give Lesley E. a raise/promotion or something, she seemed to be the only oneholding everything down. Quick to do her job and everyone else?s. Thank you Lesley for your great service! :) Read more
The hostess was the worst I've ever dealt with. She grabbed the menu and began walking without saying a word then drops it on... the table and walks off without saying anything to me. The wait staff was standing around talking where they pick up food fromthe kitchen for several minutes while I and others were waiting for service. I ended up walking out. Yall seem to forget (ormost likely don't care) that bad customer service hurts business which then costs jobs...yours. I went to another restaurantdown the road and received excellent service. Read more
Awful service! My boyfriend and I went to Ihop last night and it was really bad customer service, we waited to be seated for... like 10 minutes and the waitress would just pass by us and not even tell us what was going on or anything. I finally asked aboutif there was a waiting list or something and she was extremely rude, we just left after that. Never going back again, don'twaste your time in going, go to Denny's instead, better customer service there. Read more
Great customer service, food was good. They did get my moms plate wrong and took long to get her food but it was full so... understandable. Read more
First time ordering online (website) and first time buying food from IHOP. Online ordering was fast and easy. The website was... super easy to navigate. I asked for curbside pickup. They didn?t take long to bring out my order but they did forget the Oreomilkshake. The waiter was very friendly, apologized about the missing milkshake and quickly went back inside to make themilkshake. The food was pretty good and I was happy with my order. The outside of the resturant looks very clean and they haveplenty of parking space. Read more
Food for thought presentation smell and that it taste good is everything to me I used to love coming here especially for... pancakes but lately I find myself paying for more and leaving food behind because food isn't cooked properly and this isn'tfirst time. There is a lot of people working servers and cooks I think for them taking over 30 minutes to bring our food causeit was cold when it got to us except pancakes which was brought 10 mins later. They need to manage time better as soon as goodcomes out take it to table and make sure food is cooked properly.Might want to have some one check AC cause its reallystuffy.And one more thing pancakes always taste good when they just come out. Read more
Pancakes are good but customer service is not. Limited seats available in the evenings, you have to sit just on one crowded... side. They clean close to you while you're eating and throw everything around. Read more